Summary
Overview
Work History
Skills
Certification
Timeline
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MELANIE DIXON

The Basin,VIC

Summary

Customer-focused professional with a wealth of knowledge and many years of diverse hospitality industry experience. Highly-motivated with a strong work ethic, adaptability, and exceptional interpersonal skills. Eager to contribute within a dynamic team and become a valuable asset to your organization.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Domestic/Commercial Cleaner

The Cleaning Fairy
01.2023 - Current
  • Received numerous positive reviews from clients for punctuality, attention to detail and exceptional work ethic.
  • Developed strong relationships with clients through consistent high-quality delivery of reliable services tailored to their specific needs.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.

Disability Development Support Officer

DHHS / Life Without Barriers
01.2014 - 01.2023
  • Working in a direct care role, supporting clients with physical, intellectual, and behavioural complex health needs in accordance with their person centred plan.
  • Implemented programs targeted at achieving each clients individual needs.
  • Recorded and documented clients progress in case notes, reporting to various departments.
  • Assisted with community access, supporting clients to maintain contact and connections with their support networks including family, friends and advocates.

Functions and Event Coordinator

Life's a Party
01.2012 - 01.2015
  • Developed strong rapport with clients by actively listening to their needs and tailoring event plans accordingly.
  • Streamlined contract negotiation process with vendors, securing high-quality products at competitive prices while maintaining positive working relationships.
  • Proactively addressed client concerns or requests throughout the planning process, fostering trust and strengthening partnerships.
  • Reduced event setup time by creating detailed schedules and task assignments for the operations team.

Skills

  • Flexible and adaptable

  • Strong oral and written communication

  • Attention to detail

  • Cultural awareness and sensitivity

  • Cash handling proficiency

  • Critical thinking and problem solving

  • Marketing and sales experience

  • Collaboration and teamwork

Certification

  • First Aid Level 2
  • Full Driver's License
  • WWCC
  • Cert IV in Disability
  • RSA & RSF
  • Introduction to Silver Service
  • Retail Cert III
  • OH&S Cert II
  • Manual Handling

Timeline

Domestic/Commercial Cleaner

The Cleaning Fairy
01.2023 - Current

Disability Development Support Officer

DHHS / Life Without Barriers
01.2014 - 01.2023

Functions and Event Coordinator

Life's a Party
01.2012 - 01.2015

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MELANIE DIXON