MELANIE FOLEY
CLYDE NORTH,VICTORIA
Summary
Results-driven operator with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Creative Business Owner with exceptional background spent in Beauty. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
19
19
years of professional experience
Work History
Owner
BROWOLOGY PTY LTD
01.2004 - 10.2022
- As an owner and director of a beauty business, meeting the wants and needs of clients was my primary focus.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
- Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Introduced technology solutions for improved communication among team members leading to better collaboration on projects.
- Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
EDUCATOR AND SALES
EFB SALON SUPPLIES
01.2013 - 01.2016
- Trainer and Assessor in all aspects of Beauty.
- Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
- Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
- Provided constructive feedback on assignments, empowering students to take ownership of their learning and academic growth.
- Developed and implemented engaging lesson plans to keep learner attention.
- Assessed student performance and provided feedback to facilitate student success.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Collaborated with administrators to develop school-wide initiatives to promote academic excellence.
- Created and developed lesson plans to meet students' academic needs.
Education
Certificate IV - Beauty
Ezi Nailz
Melbourne, VICCertificate IV - Training And Assessment
Thornbury Neighborhood House
Melbourne, VICHigh School Diploma -
Kingsbury Secondary College
Melbourne, VIC10.1990
Skills
- Retail and Customer Service
- Regulatory Compliance
- Business Management
- Administrative Oversight
- Consulting
- Customer Relations
- Business Planning
- Business Administration
- Financial Management
- Operations Management
- Sales Management
- Staff Management
- Team Oversight
- Human Resources
- Employee Development
- Business Development
- Business Marketing
- Staff Hiring
- Small Business Operations
- Product Branding
- Manufacturing and Buying Consumer and Retail Products
- Team Management
- Liaising with Manufacturers and Wholesalers
- Relationship Building
- Client Service
Accomplishments
- Event Organisation
- Networking Events
- Recognised Australian Trainer
- Director of Browology Pty Ltd
- Mentoring
Awards Accomplishments
- Brow Artists Unite - Conference
- Best Salon design Nominee
- Best Team Nominee
Education Training
- Kingsbury Secondary College - VCE
- Certificate IV in Beauty
- Small Business Management and Marketing
- Social Media Management
- Certificate IV in Training and Assessment
References
- Kelly Inglis, Australian Colour Technologies/Skinhub, 0425 805 958
- Kelly Stuart, Melbourne College of Cosmetic Tattoo, 0400 828 863
- Millie Jolly, 0418 683 785
Timeline
EDUCATOR AND SALES
EFB SALON SUPPLIES
01.2013 - 01.2016
Owner
BROWOLOGY PTY LTD
01.2004 - 10.2022
Certificate IV - Beauty
Ezi Nailz
Certificate IV - Training And Assessment
Thornbury Neighborhood House
High School Diploma -
Kingsbury Secondary College