MELANIE HOWARD
Port Kennedy,Western Australia
Summary
Motivated Utility All-Rounder with strong customer service experience and a solid work ethic. Quick learner with effective communication skills and attention to detail, eager to undertake training across housekeeping, cleaning, kitchen hand, and food service operations. Holds an automatic driver's licence and is flexible with FIFO rosters and remote work locations, ready to contribute immediately.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Retail Assistant
Chemist Warehouse
01.2022 - Current
- Delivered friendly and professional customer service, enhancing customer satisfaction in a busy retail environment.
- Collaborated with colleagues to streamline daily store operations and improve team efficiency.
- Maintained a clean, tidy, and organized workplace, contributing to a positive shopping experience.
- Adhered to established workplace procedures and instructions to ensure compliance.
- Manage competing priorities while maintaining attention to detail.
- Demonstrate flexibility and a positive attitude when completing daily tasks.
Swimming Instructor
State Swim
01.2012 - 01.2022
- Delivered swimming lessons to children aged six months and older.
- Provided private swimming lessons for children with additional needs.
- Facilitated open communication with parents, children, and colleagues to support learning and address concerns.
- Assisted in maintaining safety and cleanliness in facility to promote a welcoming environment.
- Ensured safety and cleanliness of facilities, contributing to a welcoming environment for all participants.
- Exhibited patience and responsibility while paying close attention to detail in lesson delivery.
- Operated independently while actively supporting team goals and collaboration.
Reading Program Support
Breakthrough Reading Program, Rockingham Lakes Primary School
01.2010 - 01.2012
- Facilitated children's reading development in primary school, fostering literacy skills and engagement.
- Engaged with students and school staff to promote a positive learning atmosphere.
- Exhibited patience and organization while assisting students in the classroom.
- Demonstrated patience, organization and responsibility.
Education
Safety Bay Senior High School
Rockingham , WASkills
- Customer service and communication
- Sales techniques
- Store presentation
- Workplace safety compliance
- Time management and organization
- Attention to detail
- Working efficiently in busy environments
- Teamwork and cooperation
- Adaptability and willingness to learn
- Reliability and accountability
- Positive attitude and strong work ethic
- Availability for shifts
Personal Information
- Driving License: C class automatic licence
- Availability: Immediate
Certification
- National Police Clearance
- Willing to obtain any required training or certifications relevant to the position.
ADDITIONAL INFORMATION
- Driving License: C class automatic licence
- Availability: Immediate
Timeline
Retail Assistant
Chemist Warehouse
01.2022 - Current
Swimming Instructor
State Swim
01.2012 - 01.2022
Reading Program Support
Breakthrough Reading Program, Rockingham Lakes Primary School
01.2010 - 01.2012
Safety Bay Senior High School