Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Melanie Hunt

Springfield Central,QLD

Summary

Empathic and person centered professional with over 15 years of experience supporting individuals and families through emotional, spiritual, and life challenges. Skilled in trauma-informed care, crisis intervention, and reflective practice. Demonstrates deep commitment to ethical standards, cultural sensitivity, and empowering clients toward personal growth and resilience. Experienced in facilitating therapeutic conversations, managing group dynamics, and providing supervision within community and faith-based settings. Proven ability to build trust, lead diverse teams, and deliver emotional support in high-pressure environments. Adept at crisis response, program development, and mentoring with a strong foundation in pastoral care, team leadership, and child and family support.


Overview

29
29
years of professional experience
1
1
Certification

Work History

Professional Supervision

Hillsong Global Wellness
07.2023 - Current
  • Provides Professional Supervision for pastors, employees and volunteers from Hillsong Church globally.

Pastoral Care Pastor

Hillsong Church, Greater Springfield Campus
11.2021 - Current
  • Provided pastoral care and spiritual guidance to a community of over 600 members.
  • Led and mentored ministry teams, enhancing service delivery and volunteer engagement.
  • Facilitated pastoral meetings and calls, addressing emotional, spiritual, and practical needs.
  • Including grief, loss, life transitions, crisis intervention, including domestic and family violence.
  • Provided spiritual and administrative leadership to thechurch and managed daily operations.
  • Provided spiritual care through visitation, counselling, and prayer.
  • Helped to create a welcoming environment for visitors and encouraged the congregation to offer support.

Children’s Pastor

Hillsong Church, Greater Springfield Campus
05.2015 - 11.2021
  • Oversaw children’s programs serving 200+ families, ensuring safety and engagement.
  • Managed and trained over 40 volunteers, enhancing team cohesion and service quality.
  • Provided crisis support and pastoral care to families navigating bereavement and family transitions.
  • Provided spiritual care through visitation, counselling, and prayer.
  • Oversaw the administration and management of all ministry areas.
  • Developed strong communication and organisational skills through working on group projects. Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organised and detail-oriented with a strong work ethic.
  • Cultivated interpersonal skills by building positive relationships with others.

Children’s Pastor

Westlife Church, Springfield Central
01.2011 - 05.2015
  • Directed children’s services and curriculum development for age-appropriate learning.
  • Supervised 25+ volunteers, fostering leadership and accountability.
  • Supported families through emotional challenges and life transitions.
  • Provided spiritual care through visitation, counselling, and prayer.
  • Interacted with the local community, building relationships with civic organisations and other churches.
  • Oversaw the administration and management of all areas of ministry.
  • Led programs such as worship, study, fellowship, and service opportunities.
  • Organised and detail-oriented with a strong work ethic.
  • Skilled at working independently and collaboratively in a team environment.

Community Leadership & Volunteer Roles

01.2003 - 01.2011
  • Coordinated and led children’s church and mothers’ group activities.
  • Chaired local chaplaincy committee, promoting school-based emotional support.

Early Career – Restaurant Manager (UK & Australia)

01.1997 - 01.2003
  • Led hospitality teams of 10+ staff, enhancing customer service and operational efficiency.
  • Developed staff training programs and managed scheduling and team development.
  • Dealt with conflict resolution, team management, and emotional regulation under pressure.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Maintained facility compliance with health codes, sanitation requirements, and licensing regulations, thereby avoiding potentially heavy fines.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Education

Graduate Certificate - Professional Supervision

Alphacrucis University College
01.2023

Diploma - Ministry

Harvest Bible College
01.2014

Bachelor of Education - Primary Years with Religious Studies

Winchester University
01.1995

Skills

  • Trauma-Informed Emotional Support & Crisis Intervention
  • Child Safety & Welfare Advocacy
  • Reflective Practice & Ethical Decision-Making
  • Team Leadership & Volunteer Development
  • Program Coordination & Event Planning
  • Interpersonal skills -active listening, building rapport
  • Conflict management,
  • Recordkeeping
  • Excellent communication
  • Microsoft 365 Proficiency

Accomplishments

  • Developed and implemented a pastoral care framework that increased team engagement by 40%.
  • Led crisis response for families during COVID-19 and local natural disasters, coordinating support for families and individuals.
  • Recruited and mentored over 60 volunteers across multiple programs, including marriage courses, mental health and emotionally healthy relationship training, enhancing service quality.
  • Designed and delivered an age-appropriate curriculum for children’s ministry, improving engagement.

Certification

  • Australasian Association of Supervision – Supervisor Accredited (2025)
  • Mental Health First Aid – Completed 2023 (Valid until 2026)
  • QLD Blue Card – Valid until 2028-03-19
  • Disaster Chaplaincy Certificate – 2023-12
  • First Aid Certificate – Current

Timeline

Professional Supervision

Hillsong Global Wellness
07.2023 - Current

Pastoral Care Pastor

Hillsong Church, Greater Springfield Campus
11.2021 - Current

Children’s Pastor

Hillsong Church, Greater Springfield Campus
05.2015 - 11.2021

Children’s Pastor

Westlife Church, Springfield Central
01.2011 - 05.2015

Community Leadership & Volunteer Roles

01.2003 - 01.2011

Early Career – Restaurant Manager (UK & Australia)

01.1997 - 01.2003

Bachelor of Education - Primary Years with Religious Studies

Winchester University

Graduate Certificate - Professional Supervision

Alphacrucis University College

Diploma - Ministry

Harvest Bible College

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