Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
BusinessDevelopmentManager

MELANIE IRVINE

Summary

Manage and analyse problems with the ability for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Business Manager

Main Roads
12.2009 - Current

Achievements include:

· Promotion of Wheatbelt North Regional Office as a Finalist for Wheatbelt Employee of the Year

· Promotion of Wheatbelt North Regional Office as winners of the Sustainable office three years running

· Implementation of the Leighton and Opus Staff members into the office and depot with minor disruption to all staff (additional 25 staff)

· Implementation of the Australian Business Excellence Framework to the Wheatbelt Organisation (Narrogin and Northam Offices)

Duties:

Manage the Transition from Privatisation contracts to Government contracts

Staff management and team focus

Strategic business plan development

Australian Business Excellence Framework development and implementation to the Integrated Services Arrangement and development of the Performance Assessment Framework

Training co-ordination and management

Individual Development Plan management (staff bi 6 monthly assessments)

Supervision of staff members, including mentoring and skill development for Trainee Clerical staff

Customer engagement and ongoing relationship development

Engage services of local contractors for maintenance and service repairs at depots/housing and office

Approve accounts for payment

Complete monthly reporting and monthly KPI reporting requirements

Fleet Management

Produce reports and attend Management meetings

Conduct Business Planning meetings and create Business Plans

Staff Accommodation needs for new permanent staff, temporary and Graduates

Staff Inductions and exit meetings

OSH Committee meeting and review OSH policy documentation

Chair Business staff meetings

Inspect staff housing and condition reporting

Arrange new Graduate placements within office and transfer needs

Monthly financial predictions and management

Transition Manager

Main Roads
  • From Privatisation to Government Contracts
  • Managed internal and external client-facing relationships through transitional periods.
  • Analyzed projects to determine resource requirements and procured necessary equipment and software.
  • Collaborated with project owners and team members to set ambitious but achievable goals.
  • Identified impacted parties, business partners and resources required for planned changes.
  • Managed and motivated project teams to promote collaboration and keep members on-task and productive.
  • Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
  • Investigated and corrected or escalated project problems.
  • Created methods to integrate functions, optimize processes and prepare staff through proactive training.
  • Developed solutions to address complex issues and operational gaps.

Training Coordinator

Main Roads
  • Data entry of Individual Development Plans into HR systems, managing Regional training matrix, data entry spreadsheet, status data for reporting, completing training records, registrations, payment to providers and entering completed training to the training matrix and HR systems and also tracking renewal dates for qualifications that expire

Finance Officer

Main Roads
07.2008 - 12.2009
  • Sundry Debtor cost recovery
  • Provide assistance and advice to staff members financial software
  • Complete Project Journals to correct expenditure data to ensure all accounting records are accurate
  • Monthly Cost Predictions
  • Finance Meeting minutes and actions
  • Monthly predictions reporting to Head Office of 5% variations
  • Provide data monthly on National Packages and Black Spot Program status of funds claimed and expected due dates of projects
  • Maintain an accurate record of a register for grant funds available to LGA's and actual funds claimed within the financial year, update Shires monthly
  • Audit all Certificates of Payments and invoices from LGA's and complete the Procurement process for recoups and grants
  • Process/pay all utility invoices received
  • Report power consumption usage into the Whole of Government OSCAR system

Business Support Officer

Main Roads
  • Manage, redirect and/or action email correspondence for Regional Manager
  • Complete Regional Annual Business Plan and updates
  • Complete monthly reporting requirements
  • Create PowerPoint presentations for Senior Management Meetings
  • Time management, scheduling meetings, management of workload
  • Supervision of Business Support Officers and High School Trainees
  • Review and Maintain annual program of Regional Training
  • Maintain Training Matrix and Human Resources records
  • Ensure quality achieved with training documentation
  • Individual Development Plan data collation, data entry and reporting
  • Program of Works (financial recording)
  • Manage the Garden Club for office, all receipts and payments and job number allocation
  • General correspondence writing
  • Provide technical support (computer issues)
  • Understanding and review of internal policies and procedures
  • Research data for FOI's, reports, presentations and briefing notes
  • Work with Reach Foundation Coordinator
  • Maintain planning & asset management library and database
  • Control and maintain regional staff commitments database
  • Minute taking at management meetings including Management Review and follow up actions to be addressed

Sustainability Officer

Main Roads
  • Promotion of Wheatbelt North Regional Office as winners of the Sustainable office three years running
  • Implementation of the Leighton and Opus Staff members into the office and depot with minor disruption to all staff (additional 25 staff)
  • Implementation of the Australian Business Excellence Framework to the Wheatbelt Organisation (Narrogin and Northam Offices)
  • Duties:
  • Manage the Transition from Privatisation contracts to Government contracts
  • Staff management and team focus
  • Strategic business plan development
  • Australian Business Excellence Framework development and implementation to the Integrated Services Arrangement and development of the Performance Assessment Framework
  • Training co-ordination and management
  • Individual Development Plan management (staff bi 6 monthly assessments)
  • Supervision of staff members, including mentoring and skill development for Trainee Clerical staff
  • Customer engagement and ongoing relationship development
  • Engage services of local contractors for maintenance and service repairs at depots/housing and office
  • Approve accounts for payment
  • Complete monthly reporting and monthly KPI reporting requirements
  • Fleet Management
  • Produce reports and attend Management meetings
  • Conduct Business Planning meetings and create Business Plans
  • Staff Accommodation needs for new permanent staff, temporary and Graduates
  • Staff Inductions and exit meetings
  • OSH Committee meeting and review OSH policy documentation
  • Chair Business staff meetings
  • Inspect staff housing and condition reporting
  • Arrange new Graduate placements within office and transfer needs
  • Monthly financial predictions and management

Education

Diploma in Leadership And Management -

Australian Institute of Management
Perth, WA

Certificate IV in Business Management -

Australian Institute of Management
Perth, WA

Certificate IV In Assessment Workplace Training -

Australian Institute of Management
Perth, WA

Certificate IV - Work Health And Safety

TrainWest
Perth, WA

Certificate - Team Leader Skill Set

Australia Institute of Management
Perth, WA

Skills

Fleet Management

Staff Management

Project Organisation

Large Project Implementation

Grievance Officer

Financial Management ($15m budget)

Depot Management

Staff Housing Management

Reporting

Business Planning

Stakeholder Engagement

Accomplishments

I have been managing the Northam and Narrogin Main Roads offices for the Wheatbelt Region since 2014.

Nominated for awards on multiple occasions for recognition of work. Nominated to Director and Managing Director of Main Roads.

Transition Manager to end a 10 year privatised contract to a integrated arrangement.

Transition Manager to end a integrated arrangement to a privatised contract

Transition Manager to end a 5 year privatised contract to a in house managed delivery

Implementation of the Australian Business Excellence Framework

Leading a team with high staff cuts and reducing duplication work to then rebuild a team and allocate new work and methods and procedures

Certification

COURSESThe Effective Middle ManagerHospice Volunteer Training Program Writing Skills for Modern Government State Records Office Record DisposalExcel 7 Accounting for Non Accountants

Timeline

Business Manager

Main Roads
12.2009 - Current

Finance Officer

Main Roads
07.2008 - 12.2009

Diploma in Leadership And Management -

Australian Institute of Management

Certificate IV in Business Management -

Australian Institute of Management

Certificate IV In Assessment Workplace Training -

Australian Institute of Management

Certificate IV - Work Health And Safety

TrainWest

Certificate - Team Leader Skill Set

Australia Institute of Management

Transition Manager

Main Roads

Training Coordinator

Main Roads

Business Support Officer

Main Roads

Sustainability Officer

Main Roads
MELANIE IRVINE