Melanie Jones

Data entry, phone correspondence, customer service, assisting and delegating student and parent enquires

• Case Management; Facilitating Group Work; Client Meetings.

• Recruitment; Dealing with Staff Issues/Conflict & Complaints; Work Cover/Compensation; WHS; Policies & Procedure; Staff Training.

Community Development Officer (3 days) & Executive Assistant to General Manager, Mayor and Group Manager (2 days)

• Liaise with community groups, and other government and non-government organisations; Executive Officer to the Youth Advisory Committee; Manage Financial Assistance Program; Support local groups and organisations; Community Consultation; Minutes & Reports; Correspondence, data entry Record management.

• Teaching, Marking, Lesson Planning, Tutorial Support, Work placement supervision, Development and implementation of online learning.

• Comprehensive intake and assessment; Risk Assessment; Management of all aspects of case management; Liaison with community services and other external providers; Advocacy and referral; Facilitating group workshops and programs; Participating in case conferences; Case files Reviews and report writing.