Melanie JOVANOVIC

• Manage contractor control in line with procedures.
• Input data, generate reports, and create tracking documents.
• Utilize job-related software for customer communication and task management.
• Conduct daily inspections to ensure site readiness.
• Prioritize and troubleshoot workflow issues to maintain customer and manager rapport.
• Ensure safe task completion and report incidents/hazards to WHS.
• Handle consumable ordering and procurement according to policy.
• Provide emergency management and first aid support on site.
• Manage site access and alarm codes allocation.

Acting coordinator (5 months accumulative):

• Coach employees, resolve facilities-related disputes, and communicate effectively.
• Efficiently handle facilities maintenance requests across 6 campuses.
• Assess priority, impact, WHS concerns, and cost for each request.
• Facilitate remediation or alternative solutions as needed.
• Raise work orders based on assessments within company finance policy.
• Escalate to relevant delegate for high-cost requests.
• Redirect non-FM requests to appropriate teams.
• Maintain clear communication with employees, suppliers, and stakeholders.
• Successfully implement Enhanced Funding program across 6 campuses. Achieved 100% delivery of approved projects within 10% of estimated costs.

• Revise TAFE Site Security and Lock up SOPs.
• Develop a consistent template with saved format settings.
• Collaborate with TAFE Security Manager for template review and approval.
• Create spatially informed operating procedures with remote site FM staff.
• Thoroughly test each SOP, documenting all external campus doors.
• Obtain TAFE Security Manager's sign-off for implementation.

• Maintained project schedules by deadline management and workflow adjustments.
• Supported multiple projects from initiation to delivery, prioritizing and assigning tasks.
• Acted as liaison between departments to ensure smooth communication and project updates.
• Managed competing demands, adapting effectively to changes, delays, and unexpected events.

• Aid in strategic direction and initiatives for Information Services Division.
  Contribute to CIO Office-led efforts (e.g., Parliamentary ICT Governance Framework review).
• Assist ICT governance and risk tasks across four Parliamentary Departments.
• Foster relationships with internal and external stakeholders for issue resolution.
• Collaborate on Information Services Division initiatives for executives.
  Manage ICT Governance secretariat functions per Parliamentary Framework.
• Handle administrative duties including workflow, meetings, and responses.
• Established foundational processes for business operations

• Transferred between departments with Antony Stinziani,(CIO) in November 2016:Geoscience Australia (GA) and Department Parliamentary Services (DPS)
  All positions:
  To ensure efficient running of CIO office using strong collaborative, governance, communication, and interpersonal skills, with emphasis on providing operational advice and services to the Chief Information Officer (First Assistant Secretary)
  Actively contribute to Science First Transformation Program (GA) and development of the Australian Parliament Digital Strategy 2019-2022 (DPS).
• Aid division administration and operations, including coordination and collaboration for division-wide responses.
• Monitor and manage Parliamentary responsibilities, such as Senate Estimates, Ministerial Workflow, and Question Time Briefs.
• Serve as recruitment panel member for targeted and bulk recruitment rounds, including Executive roles.
• Establish relationships with internal and external stakeholders within the Office of the CIO.
• Fulfill secretariat duties for various ISD committees.
• Handle travel bookings and financial reconciliation per accountable authority instructions and guidelines.
• Create and manage official records in TRIM for record keeping.
• Autonomously make decisions about administrative workflows and implement effective systems.
• Mentor and guide fellow EAs within IS division.
• Thoroughly proofread submissions to ensure adherence to DPS style guide.

• Provide admin support for Events team: handle registrations, payments using Events Pro for conferences and awards.
• Coordinate Science Awards processes, application receipt, eligibility checks, and related tasks.
• Assist in maintaining library services: update collections, physical organization, subscriptions, and ad hoc support.
• Manage bureau-wide functions: ABARES IT assets, software registers, staff details, and position records.
• Contribute to section's work plan, including client database and ABARES graduate program.
• Admin support for farm survey collections unit.

Agricultural Productivity Division – Office of the First Assistant Secretary

ABARES – Office of the Chief Scientist and Chief Economist

• Provide comprehensive support to SES Band 2 officers
• Senior Executive Assistant within Department of Agriculture is required to manage day-to-day operations including, coordination of requests for information, Senate Estimates coordination, organising meetings and functions, travel booking, financial management responsibilities, liaise across all levels of government and provide guidance to its small team of EA's
• Duties in this role can be likened to those outlined under ‘Senior Executive Assistant to Chief Information Officer'.

• Manage daily operations for 2 branches, including information flow, eProcurement, and diaries.
• Coordinate travel, meetings, and functions.
• Provide word processing, spreadsheet support, and database updates.
• Liaise with senior executives, Minister's office, and staff at all levels.
• Create and manage TRIM files
• Contribute to Branch priorities, including at Executive meetings.
• Offer high-level admin support for Section Managers.
• Contribute to and participate in team meetings.

• Diligent data entry with meticulous attention to detail.
• Gathered timesheets and addressed payroll inquiries.
• Arranged conference venues and managed logistics.
• Thrived in high-pressure, fast-paced situations.
• Managed switchboard, directing calls and providing reception services.
• Conducted reference checks for associates.
• Conducted audits of office consumables.
• Welcomed clients and candidates, serving as first point of contact.
• Maintained comprehensive records of associate communications.
• Handled administrative tasks: word processing, Excel, letter writing.
• Delivered exceptional candidate care, responding respectfully to inquiries.

• Lead Fuel Sample Crew (vegetation), ensuring weekly area coverage and deadlines.
• Coordinate property access with owners and supervise sampling consistency.
• Train new crew members in vegetation fuel sampling.
• Furnish precise fire danger hazard data to Environment ACT.
• Accurately input data into Excel from gathered samples.
• Utilize GPS and navigational tools.
• Respond to wildfires under emergency protocols.
• Maintain fire buffer zones between Nature Parks and residences.