Melanie Lister
Burpengary,QLD
Summary
Versatile team member offering over ten years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
12
12
years of professional experience
Work History
Retail Shop Assistant
Boderos
03.2020 - 04.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Completed daily tasks accurately and on-time to support shop needs.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Courier Driver
Sefu Logistics
09.2019 - 03.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
Cafe All Rounder
Tj's
07.2016 - 10.2018
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Cleaner
Broadlex
03.2010 - 11.2015
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Cert III - Business Finance
Tafe Queensland
Redcliffe, QLD01.2003
Skills
- Register Opening and Closing
- Warehouse Operations
- Bagging Items
- Effective Customer Communication
- Cash Register Operations
- Inventory Management
- Data Operations
- Cash Counting
- Team Goals
- Vehicle Operations
- Strong Communication and Interpersonal Skills
- Product Knowledge
- Exceeding Customer Expectations
- Positive Customer Engagement
Reference - Racheal Robins
3103 3799
or
0401 827 044
Timeline
Retail Shop Assistant
Boderos
03.2020 - 04.2022
Courier Driver
Sefu Logistics
09.2019 - 03.2020
Cafe All Rounder
Tj's
07.2016 - 10.2018
Cleaner
Broadlex
03.2010 - 11.2015
Cert III - Business Finance
Tafe Queensland