Melanie Locke

• Delivered Emergency health care & life support under pressure.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Responded to daily emergencies and worked alongside Police, Fire & rescue, SES to obtain best possible outcomes for patients.
• Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
• Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
• Delegated life-saving tasks & worked within a team autonomously to provide comprehensive medical treatment to patients in emergency situations.
• Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients.
• Assessed patient condition through physical and verbal exams and by collecting information from Doctors, Nurses, Families & others at scene.
• Cannulated patients in life threatening situations & medical episodes.
• Assessing Mental health patients & treating & transporting to appropriate facilities
• Administering S8 Medications and S4
• Attending accidents, emergencies and requests for medical assistance
• Assessing health of patients, determining need for assistance, and assessing specialised needs and factors affecting patients' conditions
• Performing medical procedures according to protocol
• Transporting sick and disabled persons to and from medical facilities for specialised treatment

• Attending diverse community settings and speaking to children & adults about safety and what to do in a medical emergency.

• Attending public gatherings, music festivals & sporting events for Medical care & Emergency transport

• Ensuring that ambulances are adequately maintained and stocked with medical supplies, and that equipment is in good working order and replenished as required.

• Performed Clinical call backs to patients waiting for ambulance services in a triage system.
• Worked closely with extended care paramedics to provide excellent medical care over the phone to triaged patients awaiting ambulance
• Worked in an efficient & timely manner under pressure to call back triaged patients waiting for an ambulance.
• Transferred calls to Extended care paramedics when an emergency medical condition escalated.
• Escalated patients condition to duty paramedic manager in a timely manner.
• excellent phone etiquette
• Communicated in a courteous, caring & professional manner
• Responded to frustrated & angry patients in a calm, understanding & respectful professional manner.

• Completed on-time deliveries by choosing best and most efficient routes.
• Delivered medical supplies & packages to various ambulance stations, sector offices and business offices in & around Sydney and the north, south east & western suburbs
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Completed deliveries on tight timetables to satisfy customer needs.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Expedited deliveries to meet customer deadlines and requirements.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Managed customer inquiries and complaints in polite and professional manner.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Successfully avoided time delivery delays by carefully planning best routes.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
• Fostered positive working relationships with regular customers.
• Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Loaded and unloaded various delivery vehicles with correct order and balancing.
• Minimized company liability and risks to loads by obeying traffic laws.
• Drove delivery vans in urban and rural areas to expertly make high volume of deliveries.
• Inspected load security and checked for damages.
• Protected people and equipment from hazardous materials by using correct procedures.
• Filled out load paperwork and DOT-mandated log books.
• Used two-way radios to stay in contact with dispatch and receive last-minute changes.
• RF Scanning
• Pick packing orders
• Freight bookings
• Back orders
• Medication stock & deliveries

• Provided assistance in daily living activities by Feeding, dressing, grooming, and toileting clients.
• Drove clients safely to social activities and appointments.
• Kept detailed daily logs with care actions, patient behaviours, and incidents.
• Maintained safety with tidy, clean, and hazard-free centre environments.
• Adhered to company requirements for patient interactions and care standards.
• Provided high level of physical support by lifting, adjusting, and moving clients.
• Transported patients via wheelchair to and from rehabilitation and daily activities.
• Checked medication schedules and patient needs to enforce medication administration standards team-wide.
• Kept accurate records for client files and handled related paperwork.
• Entertained, conversed, and interacted to keep patients mentally alert.
• Designed individualized plans detailing daily activities and needs for patients.
• Worked with children and parents to closely monitor and record social, behavioural and academic growth.
• Maintained detailed records of patient progress, documentation of services and case notes.
• Worked with group homes, staff, patients and families to implement effective individual plans.
• Assessed risk factors of patients and made referrals for further services.
• Facilitated family meetings to discuss patient care plans.
• Managed caseload to satisfy multiple patients with diverse needs.
• Travel training programs & community access

• Communicated with team members using hand signals and radios.
• Assembled signs and cones to direct traffic through construction sites.
• Controlled pedestrian movements to prevent intrusion into work zones.
• Routed traffic around construction sites for worker and driver safety.
• Directed traffic in construction sites to maintain safe conditions for workers and motorists.
• Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
• Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
• Stood for several hours with "Stop/Slow" paddle directing traffic.
• Trained new traffic controllers to properly use traffic control devices and apply best practices.
• Updated signage with correct speeds and delay warnings based on daily conditions.
• Worked with foreman to create effective temporary traffic control schemes.
• Conducted routine maintenance checks on traffic control devices to manage wear and tear.
• Maintained traffic control plans for proper management of traffic during construction and events.
• Maintained clear visibility and legibility of directional and regulatory signs with regular inspections and repairs.
• Conducted research on traffic delays and issues, taking notes on timing, vehicle volume and vehicle speed.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Kept clients engaged in social networks and communities for personal health and growth.
• Promoted community integration by providing emotional and social support.
• Assisted clients in identifying community resources and connecting with appropriate services.
• Provided crisis intervention services to clients in emergency situations.
• Monitored clients' progress to adjust treatment plans accordingly.
• Evaluated clients' social, emotional and psychological needs to create treatment plans.

• Accompanying aged and disabled persons during daily activities
• Attending to daily living activities
• Assisting clients with their mobility
• Preparing food for clients
• Arranging social activities
• Performing housekeeping tasks & assisting clients to do such things as vacuuming and cleaning etc
• Assisting in helping clients adminster with medications
• Providing companionship, friendship and emotional support
• Take shopping and run errands
• Travel training
• Drove clients safely to social activities and appointments.
• Kept detailed daily logs with care actions, patient behaviors, and incidents.
• Maintained safety with tidy, clean, and hazard-free home environments.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Prepared nutritious meals to meet individual dietary needs for clients.
• Adhered to company requirements for patient interactions and care standards.
• Provided high level of physical support by lifting, adjusting, and moving clients.
• Transported patients via wheelchair to and from rehabilitation and daily activities.
• Checked medication schedules and patient needs to enforce medication administration standards team-wide.
• Kept accurate records for client files and handled related paperwork.
• Designed individualized plans detailing daily activities and needs for patients.
• Maintained detailed records of patient progress, documentation of services and case notes.
• Collaborated with healthcare providers to drive continuity of care.
• Worked with medical teams, patients and families to implement effective treatment plans.
• Facilitated family meetings to discuss patient care plans.
• Preserved and prepared reports and treatment records.
• Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
• Developed partnerships with community organizations to expand services and referrals.
• Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in crisis group home setting.
• Participated in interdisciplinary care conferences to discuss patient care plans and referrals.

• Assesses, plans and implements nursing care for patients according to accepted nursing practice and standards
• Provides interventions, treatments and therapies such as administering medications, and monitoring responses to treatments and care plans
• Assists registered nurses and other team members to co-ordinate and evaluate care provided.