Melanie Martin
Perth,WA
Summary
Resourceful Banquet and Restaurant Manager with 8+ years experience, known for high productivity and efficient task completion. Specialize in team leadership, customer service excellence, and operational management. Excel in time management, problem-solving, and communication skills, ensuring seamless event execution and dining experiences.
Overview
15
15
years of professional experience
Work History
Banquet and Restaurant Manager
C.O.D Seafood and Raw Bar
Los Angeles , California
2020.06 - 2024.07
- Maximized seating capacity in both banquet facilities and restaurant dining area by designing efficient floor plans to accommodate various event sizes and formats while maintaining accessibility guidelines compliance.
- Maintained high levels of cleanliness throughout the venue by enforcing rigorous hygiene standards for both the front and back of the house.
- Ensured optimal customer experiences by effectively addressing and resolving complaints or concerns.
- Reconciled cash and credit card transactions to maintain accurate records.
Event Coordinator
Via Alloro
Beverly Hills , California
2016.06 - 2020.02
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross- functional teams to ensure seamless event execution and positive outcomes.
- Customize menus, layout designs, and floral arrangements.
- Musical and Artistic Entertainment.
Manager/Corporate Trainer
M2K Group Wokcano
Los Angeles , California
2010.01 - 2016.06
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully trained and supervised staff.
- Met, greeted and encouraged feedback from customers, using that feedback to implement positive changes within the restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Responsible for all bar inventory and recreating cocktail menus.
Education
1st Year Sommelier
UCLA
Los Angeles, California2014-01
High School Diploma -
John Curtin College of Arts
Fremantle, WA1998-11
Skills
- High volume dining
- Menu development
- Wine Knowledge
- Reservation Management
- Works well under pressure
- Food and Safety Understanding
Languages
English
Native/ Bilingual
Polish
Native/ Bilingual
Russian
Professional
Timeline
Banquet and Restaurant Manager
C.O.D Seafood and Raw Bar
2020.06 - 2024.07
Event Coordinator
Via Alloro
2016.06 - 2020.02
Manager/Corporate Trainer
M2K Group Wokcano
2010.01 - 2016.06
1st Year Sommelier
UCLA
High School Diploma -
John Curtin College of Arts
Similar Profiles
Mamoudou KaneMamoudou Kane
Server at Hanks Lowcountry Seafood & Raw BarServer at Hanks Lowcountry Seafood & Raw Bar
Rayleen PadillaRayleen Padilla
Bartender at Wockano/EMC Raw Seafood BarBartender at Wockano/EMC Raw Seafood Bar
Kristen CurleyKristen Curley
Barback and Oyster Shucker at J's Oyster Raw Bar And SeafoodBarback and Oyster Shucker at J's Oyster Raw Bar And Seafood