Melanie Martin
Perth,WA
Summary
Resourceful Banquet and Restaurant Manager with 8+ years experience, known for high productivity and efficient task completion. Specialize in team leadership, customer service excellence, and operational management. Excel in time management, problem-solving, and communication skills, ensuring seamless event execution and dining experiences.
Overview
15
15
years of professional experience
Work History
Banquet and Restaurant Manager
C.O.D Seafood and Raw Bar
Los Angeles, California
06.2020 - 07.2024
- Maximized seating capacity in both banquet facilities and restaurant dining area by designing efficient floor plans to accommodate various event sizes and formats while maintaining accessibility guidelines compliance.
- Maintained high levels of cleanliness throughout the venue by enforcing rigorous hygiene standards for both the front and back of the house.
- Ensured optimal customer experiences by effectively addressing and resolving complaints or concerns.
- Reconciled cash and credit card transactions to maintain accurate records.
Event Coordinator
Via Alloro
Beverly Hills, California
06.2016 - 02.2020
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross- functional teams to ensure seamless event execution and positive outcomes.
- Customize menus, layout designs, and floral arrangements.
- Musical and Artistic Entertainment.
Manager/Corporate Trainer
M2K Group Wokcano
Los Angeles, California
01.2010 - 06.2016
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully trained and supervised staff.
- Met, greeted and encouraged feedback from customers, using that feedback to implement positive changes within the restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Responsible for all bar inventory and recreating cocktail menus.
Education
1st Year Sommelier
UCLA
Los Angeles, California01-2014
High School Diploma -
John Curtin College of Arts
Fremantle, WA11-1998
Skills
- High volume dining
- Menu development
- Wine Knowledge
- Reservation Management
- Works well under pressure
- Food and Safety Understanding
Languages
English
Native/ Bilingual
Polish
Native/ Bilingual
Russian
Professional
Timeline
Banquet and Restaurant Manager
C.O.D Seafood and Raw Bar
06.2020 - 07.2024
Event Coordinator
Via Alloro
06.2016 - 02.2020
Manager/Corporate Trainer
M2K Group Wokcano
01.2010 - 06.2016
1st Year Sommelier
UCLA
High School Diploma -
John Curtin College of Arts
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