Melanie Melamed
Bentleigh East,VIC
Summary
I’m a friendly and reliable team player with extensive customer service experience, especially in busy, fast-paced environments. I have exceptional communication, organisational, and problem-solving skills, which help me deliver great service even during busy times. I’m excited for new opportunities to join a new team where I can bring enthusiasm, initiative, and a genuine commitment to creating a positive experience for every customer. I love working with other people and take pride in making sure every customer leaves happy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Babysitter
Anna Plokhikh
Melbourne, VIC
01.2023 - Current
- Completing light housekeeping tasks such as tidying up toys and books.
- Engaging in age-appropriate activities like reading stories or playing games.
- Maintaining a positive attitude while being patient and understanding.
- Teaching good manners by setting expectations for behavior.
- Using problem-solving skills to anticipate potential issues before they arise.
Customer Service
Kentucky Fried Chicken
Southland, VIC
06.2024 - Current
- Greeted customers and took their orders in a friendly, efficient manner.
- Assisted customers with menu selections, answered questions about ingredients, and information on pricing.
- Operated registers to process customer payments accurately and efficiently.
- Maintained cleanliness of work area by sweeping floors and wiping counters.
- Restocked stock such as napkins, condiments, packaging, and drinks.
- Correctly bagged orders while maintaining speed and accuracy.
- Collaborated with team members to ensure timely service especially during peak periods.
Team Member
Yo-Bar
Chadstone, VIC
10.2024 - Current
- Maintain a clean, organised, and hygienic store environment.
- Take initiative by monitoring stock, refilling toppings, and ensuring machines are clean and operational for a smooth self-serve experience.
- Assist customers when needed, answering questions and providing friendly support.
- Work both independently and as part of a team to keep operations running efficiently.
- Help train new staff on store procedures and hygiene standards.
Education
Mckinnon Secondary College
McKinnon, VIC01-2026
Skills
- Flexible Schedule
- Effective Communication
- Professional, reliable and positive attitude
- Sales support, upselling and register operation
- Cash handling and POS systems
- Initiative, organisation and problem-solving
- Store maintenance and cleanliness
- Teamwork and working effectively under pressure
- Customer service and communication, including telephone etiquette
- Multitasking, time management and following directions reliably
Certification
- 3 Day Hospitality Training, Short Courses Australia May 2023
- 1 Day First Aid Training, Short Courses Australia May 2023
Availability
- Monday-Friday: 4:30pm - 11:00pm
- Saturday & Sunday: All day
- School Holidays: Available all day, every day
Languages
Russian
Professional Working
Timeline
Team Member
Yo-Bar
10.2024 - Current
Customer Service
Kentucky Fried Chicken
06.2024 - Current
Babysitter
Anna Plokhikh
01.2023 - Current
Mckinnon Secondary College