Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Melanie Murray

Warwick,QLD

Summary

I am an organised and dependable candidate who is successful at managing multiple priorities with a positive attitude. I have experience in fast-paced and challenging environments who is eager to learn new knowledge with skill and efficiency.



Overview

7
7
years of professional experience

Work History

Team Member

Supercheap Auto
05.2022 - Current
  • Developed strong cooperative relationships with coworkers, managers and customers.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Evaluated customer needs and feedback to drive product and service improvements.

Dental Assistant

Southern Downs Dental
02.2022 - Current
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

Crew Member

McDonalds
11.2017 - 11.2021
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Accurately operated cash register to process customer payments.

Education

High School Diploma -

Our Lady's College
Annerley, QLD
11.2021

Cert III - Retail

McDonalds
Oxley, QLD
10.2021

Skills

  • Complaint resolution
  • Customer Service
  • Cash Handling
  • Regulatory Compliance
  • Appointment Scheduling
  • Attention to Detail

References

Previous Assistant Manager: Daniel Clare - 0432 620 215

Friend: Erin Cooper - 0411 141 625


Timeline

Team Member

Supercheap Auto
05.2022 - Current

Dental Assistant

Southern Downs Dental
02.2022 - Current

Crew Member

McDonalds
11.2017 - 11.2021

High School Diploma -

Our Lady's College

Cert III - Retail

McDonalds

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Melanie Murray