Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Nelson

Coopernook,NSW

Summary

Experienced Aged Care Support Worker offering 3 years of expertise providing in-home care. Provides clients with a Person Centred Approach in regards to their care. Complete domestic duties, helping client's with self-care and hygiene and providing companionship. Experienced working with Dementia Clients and their care, with skill anticipating and proactively addressing client's needs. Compassionate, Friendly and Engaging with strong attention to detail. Experience in Case Management meetings, Developing and Implementing Safe Working Environments and Assessment and Referral Processes.

Overview

9
9
years of professional experience

Work History

Care Support Worker

Baptistcare In Home Aged Care.
08.2021 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Sales Assistant

Goldmark Jewellers
09.2014 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.

Education

Diploma - Community Services

TAFE
Taree, NSW
12.2023

Aged Care Individual Support Certificate 3

Tafe NSW
Sydney, NSW
01.2023

Skills

  • Mobility Assistance
  • Incident Reporting
  • Care Plan Adherence
  • ADL Assistance
  • Progress Documentation
  • Behaviour Redirection
  • Daily Living Assistance
  • Respectful and Compassionate
  • Case Management
  • PPE Usage
  • Records Management

Timeline

Care Support Worker

Baptistcare In Home Aged Care.
08.2021 - Current

Sales Assistant

Goldmark Jewellers
09.2014 - Current

Diploma - Community Services

TAFE

Aged Care Individual Support Certificate 3

Tafe NSW

Similar Profiles

CREATE PROFILE
Melanie Nelson