Melanie Novoselov
Sydney,NSW
Summary
Highly-motivated worker with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
2
2
years of professional experience
Work History
Receptionist
Amplifon
Bondi & Maroubra
03.2023 - Current
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Scheduled appointments and maintained and updated appointment calendars.
- Prepared correspondence, reports and other documents
- Delivered administrative support to team members by making copies, organizing documents and rearranging schedules.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Retail Sales Assistant
Midas Shoes
Bondi Junction
09.2022 - 02.2023
- Assisted customers with product selection to meet their needs.
- Operated the cash register, accepted payment, and issued receipts.
- Maintained accurate records of all transactions on the computer system.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Administrative Assistant
Taylor Square Private Clinic
Darlinghurst
07.2022 - 11.2022
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Ensured that all files were properly labeled and stored securely.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
St Clares Waverley
Waverley12-2021
Skills
- Data Entry
- Scheduling
- File Management
- Administrative Support
- Multitasking and Prioritization
- Schedule Management
- Customer Interactions
- Working individually and in a team
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
References
References available upon request.
Timeline
Receptionist
Amplifon
03.2023 - Current
Retail Sales Assistant
Midas Shoes
09.2022 - 02.2023
Administrative Assistant
Taylor Square Private Clinic
07.2022 - 11.2022
St Clares Waverley