Melanie Jayne Senior
Melbourne
Summary
Manufacturing professional with extensive knowledge in machine operation and team leadership. Proven ability to enhance operational efficiency and ensure safety compliance. Valued for collaboration, adaptability, strong work ethics and commitment to achieving high standards.
Overview
8
8
years of professional experience
Work History
Machine operator/Supervisor/receptionist
Close The Loop
01.2022 - Current
- Management of warehouse and administration duties, filling orders and required paperwork
- Programming and operations of different machinery with quality control
- Freight consignment and invoicing for wholesalers & customers
- Packing consultant/specialist
- Training and safety adviser of new employees
- Reception duties; answering enquiries regarding the company
- Keeping a clean and safe working environment
- Reporting of any concerns to management
- Conducted regular safety audits of the workspace, identifying potential hazards promptly and taking corrective action when necessary.
- Troubleshot equipment malfunctions swiftly, minimizing interruptions to production schedules.
- Mentored new hires on proper machine operation techniques, reducing errors and improving overall productivity.
- Promoted a safe working environment by enforcing strict adherence to safety policies and procedures.
- Enhanced team performance by providing ongoing training and guidance to machine operators.
- Managed inventory levels effectively, resulting in reduced waste and cost savings for the company.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
AU Pair/nanny
Celtic Childcare Agency
12.2023 - 12.2024
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members while improving and teaching English to the family.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Developed bilingual abilities in Italian through immersive conversation and activities.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Developed creative activities to encourage physical, social and emotional growth.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
- Ensured household cleanliness by performing light housekeeping tasks such as laundry, tidying up toys or organizing play spaces.
- Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
Florist and Delivery Driver
Victoria Whitelaw Beautiful Flowers/Beautiful Mason
01.2021 - 03.2022
- Arrange pre-cut flowers and plants into bouquets and pot arrangements to sell to customers, retail business, events like weddings, petrol stations and grocery stores
- Working in the production house handling dried flowers to create beautiful arrangements to sell
- Bump-ins: Transport flower arrangements to different events and set up before the event begins.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
- Demonstrated adaptability by quickly learning new techniques and staying current with industry trends to better serve clients'' evolving needs.
- Streamlined order processing by implementing an efficient system for tracking client requests and delivery schedules.
Teachers Assistant
Alekarenge School/Indigenous Community
01.2021 - 02.2022
- Organized educational resources to streamline access for teachers and students.
- Assisted in classroom management for creating a positive learning environment.
- Supported classroom activities by assisting teachers with lesson preparation and material organization.
- Developed strong relationships with students to foster trust and open communication.
- Use child behavioural management skills which can help notice the signs of stress or discomfort in a child to then use effective mitigation strategies to manage outbursts or bad behaviour.
- If children misbehave in the classroom, teacher aid may play a vital role in de-escalating the situation, which is crucial when working work with children who have learning disabilities and/or are differently abled.
- Communicating new plans and idea of educational work with pupils and other educational staff.
Social worker/caretaker
NDIS
01.2019 - 01.2021
- Company Overview: National Disability Insurance Scheme
- Providing direct support such as personal care assistance, community support, social support and inclusion
- Domestic activities: cleaning individuals houses such as deep cleaning bathrooms and kitchen and washing and changing of linen
- Help with different types of learning, verbal communication/educational lessons. Support independent learning and living while monitoring progress and changing needs.
- Supervising and taking care of the elderly and disabled people
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- De-escalated stressful situations through individual and family crisis interventions.
- Supported clients and families with empathy and compassion during difficult times.
- Grocery shopping and preparing meals for their week, also aiding them so they can learn how to cook their own meals if needed
- Help work on certain goals to motivate and increase their independence and confidence
- Personal care: Showering, helping with medication such as creams or tablets and helping to dress
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
Venue Manager
Ferdydurke Bar
01.2017 - 01.2019
- Ensured the bar is operating smoothly and working with other supervisors as a cohesive team.
- Follow systems and procedures via checklists, while maintaining stock at appropriate levels and day to day operations.
- Mentored and trained junior staff, continuing to assist in their growth and development.
- Addressed any customer concerns or queries, while providing excellent customer service.
- In charge of opening and closing of bar and making sure everything is organised and cleaned for the following day
- Weekly reporting and cash management of sales and banking.
- Talking with Reps for new products and ideas, while designing new cocktails and menus.
- Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
- Evaluated customer feedback on a regular basis to identify areas for improvement within venue operations and implemented necessary changes accordingly.
- Supervised events from start to finish using effective crowd control methods.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
- Conducted regular venue maintenance checks and oversaw repairs as needed, maintaining a safe and visually appealing environment for guests.
- Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.
Education
Bachelor of Arts - Humanitarian Response To Conflict And Disaster
Harvard X Online
Australia01.2024
Bachelor of Arts - International Humanitarian Development
Udemy
Australia02.2023
Associate of Arts - Professional Development in Ayurvedic Medicine
Center Of Excellents
Australia 01.2022
VCE -
EMMANUEL COLLEGE
Warrnambool, Australia01.2013
Skills
- Supervisory skills
- Customer service skills
- Ability to work in a fast paced environment
- Communication skills
- Administration skills
- Manufacturing operations
- Time management
- Prioritization
- Ability to work under pressure
- Meeting deadlines
- Customer focus
References
- Mather O'Brien: Warehouse manager. Close The Loop: 0430 960 460
- Elizabeth J Lenihan Balbo: Celtic Childcare Aupairs: +39 3382642288
- Victoria Whitelaw: Victoria Whitelaw Beautiful Flowers: 0411514899
- Damon Kay: Ferdydurke: Operations Manager: 0430 960 460
- Dee, Flexi Support: Office Coordinator: (03) 9560 3333
Timeline
AU Pair/nanny
Celtic Childcare Agency
12.2023 - 12.2024
Machine operator/Supervisor/receptionist
Close The Loop
01.2022 - Current
Florist and Delivery Driver
Victoria Whitelaw Beautiful Flowers/Beautiful Mason
01.2021 - 03.2022
Teachers Assistant
Alekarenge School/Indigenous Community
01.2021 - 02.2022
Social worker/caretaker
NDIS
01.2019 - 01.2021
Venue Manager
Ferdydurke Bar
01.2017 - 01.2019
Bachelor of Arts - Humanitarian Response To Conflict And Disaster
Harvard X Online
Bachelor of Arts - International Humanitarian Development
Udemy
Associate of Arts - Professional Development in Ayurvedic Medicine
Center Of Excellents
VCE -
EMMANUEL COLLEGE
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