Melanie Vanags
Collingwood,VIC
Summary
Highly organized and detail-oriented professional with a proven track record in team management and administrative support. Committed to creating a productive and efficient work environment through effective communication, resource management, and exceptional problem-solving skills. Adept at overseeing daily operations, optimizing workflows, and fostering a positive team culture. Seeking an office manager position to utilize expertise in streamlining processes, enhancing productivity, and driving overall success.
Overview
5
5
years of professional experience
Work History
Corporate Concierge Manager
KPMG
06.2022 - Current
- Personal and administrative assistance to CEO & executive board.
- Maintain professional & interpersonal relationships to all stakeholders.
- Managed statewide switchboard for all external enquiries.
- Planning and execution of high calibre events.
- Onboarding and mentoring new starters within multiple departments.
- Established company culture, values and personality into concierge team through effective leadership and team management.
- Cultivate interpersonal trust and reliance with partners during high stake meetings & provide consistent detail for client and partner needs.
- Management of client floor through organisation of partner schedules.
Administrative Manager
Osborne Events & Catering
01.2018 - 05.2022
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
Education
Bachelor of Business Admin. - Business
Swinburne University
Melbourne11.2017
Certificate I - IV - Hospitality Administration And Management
Barrington Training Academy
Brisbane 10.2014
Skills
- Adaptable and proficient
- Organised and detail-oriented
- Self-motivated, with strong sense of personal responsibility
- Highly efficient with complex problem solving
- Extensive managerial and leadership abilities
- Experienced with Microsoft & Adobe Suites
Accomplishments
- Collaborated with KPMG political partner to escort & assist Liberal Opposition Leader, Hon. Peter Dutton
- Personally recognised by Monash IVF CEO through gratuitous gift package post-event
- Supervised and managed team of 15 staff members with high efficiency & organisation
Timeline
Corporate Concierge Manager
KPMG
06.2022 - Current
Administrative Manager
Osborne Events & Catering
01.2018 - 05.2022
Bachelor of Business Admin. - Business
Swinburne University
Certificate I - IV - Hospitality Administration And Management
Barrington Training Academy
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