Melanie Wadeley
Avoca Beach
Summary
An administration professional who takes pride in being reliable, dependable and adaptable in meeting the changing needs of the business. A multi tasker with a solid background in managing office operations and coordinating administrative tasks. Proven track record in streamlining workflows and enhancing office productivity. Demonstrated expertise in delivering exceptional customer service and problem-solving. Proficient in accounting, HR and office software applications.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Administration & Office Manager
Skydome Hunter Coast
07.2022 - Current
- Maintaining a highly organized workspace for all employees within the office setting.
- Responding efficiently and professionally to enquiries from customers, phones, emails and greeting vistors
- Coordinating communications, processing and reconciling of invoices, receipting of stock, warranties, recordkeeping, and other administrative functions.
- Accomplishing multiple tasks within established timeframes - meeting deadlines by prioritising implementing time management techniques.
- Handling of sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintaining accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Business Owner/Operator
Hardy's Bistro
04.2013 - 05.2021
- Put together budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales, marketing and customer service objectives to drive business growth and support achievement of revenue goals. Business turnover doubled in 5 years with double digit LFL growth year on year.
- Responsible for hiring, training and management of all staff
- Served as principal stakeholder over all business operations.
Care Manager
Hammond Care
07.2011 - 02.2013
- Part of team delivering residential respite care for adults with Dementia and Alzheimer's Disease
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
Assistant Practice Manager
Pymble Grove Health Centre
06.2008 - 12.2010
- Processed accounts, updated budgets, and provided financial reporting for the Senior Team.
- Provided support to Doctors which helped improve process flow and boosted efficiency.
- Ordered all office and practice supplies and kept check on inventory levels.
- Liaised with patients on behalf of practitioners
- Acted as a relief receptionist as required
Managing Director, The Perfume Shop Pty Ltd
Merchant Retail Group
01.1997 - 12.2007
- Joined the Company as their HR & Training Manager then promoted the Director for Merchant Retail Group in the UK in 1999.
- I moved with my family to Australia in 2004 to take up the role of Managing Director for a new Start Up Company - The Perfume Shop Pty Ltd - Opened 12 retail stores in 12 months. In 2007 the business was sold to a competitor following a takeover of the UK parent firm.
- I was responsible for all aspects of the new business start up in Australia.
Management Consultant
BNB Resources PLC
04.1994 - 12.1996
Training Manager
Normans LTD
01.1993 - 04.1994
Area Training Manager
J Sainsbury PLC
09.1987 - 12.1992
Education
O Levels And A Levels -
King Alfred High School
Somerset UKBachelor of Science - Retail Management & Marketing
Leeds University
Leeds UKSkills
- Skilled in using various computer applications, Microsoft, Apple
- Customer relations
- Team collaboration
- Skilled communicator
- Budget management expertise
- Mentorship and coaching
- Friendly demeanor
- Self-motivated professional
- Dedicated and focused approach
- Versatile problem-solving
- Strong organizational skills
Certification
- Diploma in Personnel Management - CIPD UK - Current Member
- Certificate in Training & Development - CIPD UK
- Certificate in Financial Competence for Directors - IoD
Timeline
Administration & Office Manager
Skydome Hunter Coast
07.2022 - Current
Business Owner/Operator
Hardy's Bistro
04.2013 - 05.2021
Care Manager
Hammond Care
07.2011 - 02.2013
Assistant Practice Manager
Pymble Grove Health Centre
06.2008 - 12.2010
Managing Director, The Perfume Shop Pty Ltd
Merchant Retail Group
01.1997 - 12.2007
Management Consultant
BNB Resources PLC
04.1994 - 12.1996
Training Manager
Normans LTD
01.1993 - 04.1994
Area Training Manager
J Sainsbury PLC
09.1987 - 12.1992
O Levels And A Levels -
King Alfred High School
Bachelor of Science - Retail Management & Marketing
Leeds University
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