Melanie Wagner
Forest Hill,QLD
Summary
AHPRA Nurse Practitioner with expertise in Chronic Disease and Palliative Care.
Proficient in patient and family education regarding the management of acute and chronic health conditions.
Self-directed professional with superior problem-solving, communication and management skills.
Successful in prioritizing tasks and organizing projects to improve the quality of patient care.
A Highly-motivated employee with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Nurse Practitioner
Lutheran Services
Laidley, Toowoomba , QLD
05.2021 - Current
- Coordinated and facilitated Covid 19, Influenza and shingles Vaccination clinics across three sites
- coordinated and lead ELDAC working together initiative across two sites.
- Maintained detailed records of patient visits, diagnoses, treatments, and test results in electronic health record systems.
- Prescribed medications based on patient needs and current clinical standards of care.
- Explained treatment plan care, physician-ordered tests and medications to patients and family members or caregivers.
- Managed pharmacological and non-pharmacological treatment of various disorders and diseases.
- experience with practice software managing patient records and medicare billing process
- Managed patients with acute and chronic conditions.
- Supervised registered nurses and other healthcare personnel in delivering quality patient care services.
- provided hands on training and upskiling to Clinical Teams across the organization on a varies areas of nursing
- Attended continuing education courses to stay up-to-date on best practices in nursing care delivery.
- Provided guidance during end-of-life decisions for terminally ill patients and their families.
- Conducted contact tracing investigations when necessary to identify potential exposures to COVID-19.
- Participated in training sessions focused on proper techniques for performing PCR tests safely and efficiently.
- Assisted healthcare professionals in developing effective treatment plans based on individual needs of each patient diagnosed with coronavirus infection.
- implemented Geriatrician in reach services for home care and residential care across multiple sites
Clinical and Operational Manager
Lutheran Services
Laidley, QLD
01.2019 - 05.2022
- Provided leadership support during times of change or crisis management situations.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Prepared staff work schedules and assigned team members to specific duties.
- Analyzed data to identify trends that could be used to improve operational performance.
- Resolved conflicts within teams by providing clear direction or mediation services when needed.
- Pandamic Covid 19 management and coordination
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Mitigated business risks by working closely with staff members and assessing performance.
- Manage and coordinated residential aged care, retirement living and home care aspects of the facility
- implemented an innovated approach to care of clients
- Created and maintained operational budgets, monitored costs and identified areas for cost savings.
- Ensured compliance with safety regulations, industry standards and government laws.
- Recruited, trained, coached and evaluated staff performance to ensure maximum efficiency.
- Organized workflow by assigning responsibilities to departments and teams and individuals.
- Developed strategies to improve customer service, quality assurance systems, and business processes.
- Analyzed financial reports such as income statements or balance sheets in order to assess profitability.
Care Manager
Lutheran Services
Laidley, QLD
12.2017 - 01.2019
- Spearheaded clinical training and orientation for newly hired staff and university students.
- Attended conferences and workshops to stay abreast of changes in the field.
- Managed overall operation of nursing services and consumer care by handling financial management, quality assurance, patient care and safety risk management.
- Developed and maintained clinical policies and procedures.
- Liaised between patients and physicians and educate patients and caregivers on diagnoses, treatment plans and wound or disease management.
Education
Ph.D. - Nurse Practitioner
University of Southern Queensland
Toowoomba, QLD07-2029
Grad Cert in Wound Management - Nursing Practice
Monash University
Melbourne, VIC10-2024
ACIPC Foundations of Infection Prevention And Control Course - Infection Control
Australasian College
04-2021
Masters of Nurse Practitioner Studies - Nursing Midwifery
University of Queensland
Saint Lucia, QLD01-2021
Masters in Palliative Care And Chronic Disease - Nursing Practice
University of Queensland
Saint Lucia, QLD10-2018
Cert IV in Training And Assessment - Aged Care
Tafe
Ipswich, QLD01-2013
Bachelor of Nursing - Nursing
University of Southern Queensland
Toowoomba, QLD04-2011
Rehabilitation & Return To Work Coordinator - Workplace Health and Safety
National Safety Council of Australia
Brisbane, QLD03-2010
Diploma of Nursing - Nursing
PandemicTafe
Ipswich, QLD10-2009
Workplace Health And Safety Officer - Workplace Health And Safety
Safe Work
Brisbane 11-2006
Skills
- I am an effective communicator
- I am reliable, loyal and have excellent time management skills
- I am a problem solver with a focus on consumer outcomes and satisfaction
- I am a Team player
- I love Project management and have a keen interest on innovation and evidence based practice
- I am an eager learner who is adaptable and not afraid of learning each and every day
- I have extensive clinical skills and am able to examine, diagnose and treat elderly consumers and consumers with chronic disease
Accomplishments
- LASA Aged Care - Individual Excellence Award 2022
References
References available upon request.
Timeline
Nurse Practitioner
Lutheran Services
05.2021 - Current
Clinical and Operational Manager
Lutheran Services
01.2019 - 05.2022
Care Manager
Lutheran Services
12.2017 - 01.2019
Ph.D. - Nurse Practitioner
University of Southern Queensland
Grad Cert in Wound Management - Nursing Practice
Monash University
ACIPC Foundations of Infection Prevention And Control Course - Infection Control
Australasian College
Masters of Nurse Practitioner Studies - Nursing Midwifery
University of Queensland
Masters in Palliative Care And Chronic Disease - Nursing Practice
University of Queensland
Cert IV in Training And Assessment - Aged Care
Tafe
Bachelor of Nursing - Nursing
University of Southern Queensland
Rehabilitation & Return To Work Coordinator - Workplace Health and Safety
National Safety Council of Australia
Diploma of Nursing - Nursing
PandemicTafe
Workplace Health And Safety Officer - Workplace Health And Safety
Safe Work
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