Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Wagner

FOREST HILL

Summary

At Lutheran Services, I spearheaded initiatives that significantly enhanced patient care through interprofessional collaboration and the implementation of evidence-based practices. My leadership not only improved clinical outcomes but also fostered a culture of continuous learning and ethical practice among staff, achieving a notable increase in operational efficiency and employee satisfaction.

Overview

7
7
years of professional experience

Work History

Chief Clinician

Lutheran Services
05.2024 - Current
  • Enhanced interdisciplinary collaboration for better patient care through effective communication and teamwork.
  • Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
  • Advocated for patients within the healthcare system to ensure access to appropriate resources and services when needed.
  • Improved patient outcomes by implementing evidence-based clinical practices and interventions.
  • Maintained up-to-date knowledge on industry best practices, attending conferences and participating in continuing education opportunities.
  • Served as a mentor to new clinicians, providing guidance on techniques, documentation standards, and ethical considerations in practice.
  • Reviewed outcome measures data regularly to identify trends and modify treatment approaches accordingly for improved clinical results.
  • Developed educational materials for patients and families about various mental health conditions, treatment options, and coping strategies.

Nurse Practitioner

Lutheran Services
06.2021 - 05.2024
  • Prescribed appropriate pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients.
  • Ordered and interpreted diagnostic tests to develop and implement treatment plans.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Performed comprehensive physical examinations and documented patient histories to gather information and identify health issues.
  • Educated patients on treatment options, medical needs, and non-medical options for treatments and therapy.
  • Coordinated with physicians, specialists, and other medical staff to develop treatment plans for chronic conditions.
  • Worked with families, caregivers and patients to determine best options for treatment, diagnosis, and prevention.
  • Participated in multidisciplinary team meetings to discuss patient cases and treatment plans.
  • Administered immunizations and performed other preventive health measures.

Clinical and Operational Manager

Lutheran Services
06.2018 - 06.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Increased profit by streamlining operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Education

Gracd Certificate - Wound Management

Monasch University
Melbourne
10-2024

Skills

  • Interprofessional collaboration
  • Team leadership
  • Chronic disease management
  • Staff development
  • Ethical practice
  • Operations oversight
  • Staff management
  • Self-reflection

Timeline

Chief Clinician

Lutheran Services
05.2024 - Current

Nurse Practitioner

Lutheran Services
06.2021 - 05.2024

Clinical and Operational Manager

Lutheran Services
06.2018 - 06.2021

Gracd Certificate - Wound Management

Monasch University
Melanie Wagner