Melanie Walsh
Healesville
Summary
Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service.
Currently studying Diploma of Emergency Health Care via Australian Paramedical College online.
Overview
30
30
years of professional experience
Work History
Client Service Coordinator
Perennial Kitchens
10.2017 - Current
- Participated in weekly planning meetings.
- Conducted regular reviews of accounts.
- Managed existing clients, keeping accounts, information and documents in conformance with compliance standards.
- Established a reputation for excellence in customer service.
- Evaluated customer problems, and followed to manage and maintain satisfaction.
- Streamlined communication between clients, trades & client managers for smoother project execution.
- Managed multiple client accounts simultaneously.
Retail Assistant
Coles
11.1994 - 10.2017
- Predominately worked in the delicatessen, department manager for approx 2 years.
- Used POS system to manage stock orders & sales.
- Practiced OHS requirements.
- Replenished stock, practicing rotation, clearly labelling items, date & record keeping.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Education
Healesville High School -
.
1996
Skills
- Customer Relations
- Scheduling and Planning
- Strong Organization
- Time management expertise
Timeline
Client Service Coordinator
Perennial Kitchens
10.2017 - Current
Retail Assistant
Coles
11.1994 - 10.2017
Healesville High School -
.
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