Melanie Wheeler
Whittlesea,VIC
Summary
Job seeker with a proven track record of meeting organizational needs through consistent and efficient practices. Demonstrates strong adaptability in fast-paced environments, excelling under pressure while maintaining high-quality work. Possesses effective time management and organizational skills, ready to contribute to team success and support company growth. Committed to fostering positive relationships with clients and colleagues, ensuring collaborative achievement of goals.
Overview
12
12
years of professional experience
Work History
Hairdresser
self employed
Whittlesea, VIC
12.2018 - Current
- Developed relationships with regular clients by providing excellent customer service.
- Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
- Kept up with current trends in the industry by attending classes or seminars.
- Ensured client satisfaction with the quality of service provided.
- Maintained cleanliness of salon equipment, tools and work areas.
- Maintained accurate records of client's details including name, contact number, payment information.
Hairdresser
Court in the act
Mernda, VIC
02.2013 - 12.2018
- Advised clients on how to maintain their hairstyles at home between visits.
- Ordered supplies from vendors when needed to ensure adequate stock is available at all times.
- Trained new staff members in proper procedures for cutting, styling and colouring hair.
- Greeted customers, answered phones and booked appointments.
- Developed relationships with regular clients by providing excellent customer service.
- Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
- Kept up with current trends in the industry by attending classes or seminars.
- Ensured client satisfaction with the quality of service provided.
- Maintained cleanliness of salon equipment, tools and work areas.
- Resolved any customer complaints quickly in an efficient manner while maintaining professionalism.
- Maintained accurate records of client's details including name, contact number, payment information.
- Cleaned work area thoroughly after each shift ensuring all tools were properly stored away.
- Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
- Responded to customer inquiries by phone, email, and in person.
Education
Clinical Hypnosis And Strategic Psychotherapy
The Institute of Applied Psychology
Sydney, NSW11-2027
Pathology Collection
Kangan Institute
Melbourne, VIC06-2025
High School Diploma -
Loyola College
Bundoora, VIC10-1992
Skills
- Conflict resolution
- Record management
- Pathology collection knowledge
* Problem solving
- Customer service
- Interpersonal communication
- Cleaning and sanitizing
- Client consultation
References
References available upon request.
Timeline
Hairdresser
self employed
12.2018 - Current
Hairdresser
Court in the act
02.2013 - 12.2018
Clinical Hypnosis And Strategic Psychotherapy
The Institute of Applied Psychology
Pathology Collection
Kangan Institute
High School Diploma -
Loyola College
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