Melanie Young

• Assist clients with mental health disability and Autism in being able to facilitate and support them participating in daily activities

Volunteer work - administration assistant, post adoptions and vet work booking for Cat People of Melbourne Rescue Charity

• Request, collate and review relevant information for adoption contracts
• Arrange appointments with veterinary clinics and liaise with other volunteer workers, foster carers and adopters
• Database use, ensure data is correct
• Email management via various accounts for the charity
• Manage schedule of veterinary work from specialist heart scans, dental work, desexing, vaccination and general health check ups.

Volunteer role in administering these groups, which assist owners in finding their lost pets:

• Lost Pets in the West
• Lost Cats of Melbourne
• Lost Birds of Melbourne
• Lost/found Animals South East Melbourne
• Lost Rabbits and Pocket Pets Melbourne
• Lost Pets of Melbourne
• Cat Chat Melbourne

Part time administrative role with Husband's consulting engineering company whilst raising our two children, born in 2008 and 2010.

• Phone reception
• Planning and organising meetings
• Project initiation/filing
• Account follow up
• Preparation of Correspondence

• Managed a caseload of approximately 12 families/children
• Improved child safety by conducting thorough assessments of family situations and identifying potential risks.
• Developed comprehensive case plans for families, ensuring access to necessary resources and support services.
• Collaborated with multidisciplinary teams to provide well-rounded support for children and their families.
• Managed high caseloads effectively, prioritizing the needs of at-risk children and families.
• Wrote Court reports if Court orders were breached and attended the Family Court in response to reports.
• Facilitated supervised visits of family members with children in case load

• Processing invoice payments for sub contractors and consultants
• Timesheet review of staff
• Phone reception
• Recording minutes of meetings
• Diary organisation and meeting arrangement for staff

Three month work placement as part of Bachelor of Social Work Degree

• Preparation of drug & alcohol assessments for court ordered community offenders
• Interviewing offenders regarding circumstances related to their offence associated with drug and alcohol use e.g. personal history/events, stressors, reason for drug use, type of drugs and frequency of use
• Preparation of reports for the court based on the interview

• Organised appointments / meetings
• Phone reception/messaging
• Prepared property valuation reports based on dictated voice recordings from property valuer
• General administration duties e.g. filing, mail etc.

Data entry for new and existing clients