MELATIAH INDAH

• Developed and maintained a comprehensive database of licensing information for internal staff use Navigate system.

• Participated in various meetings with internal stakeholders regarding changes or updates to existing licensing regulations.

• Prepared and submitted licensing applications to relevant authorities in accordance with applicable regulations.

• Provides accurate information and advice to customers in respect to licensing and legislative requirements, policies, guidelines and procedures, including advising customers of licensing application requirements and the resolution of client concerns.

• Grants Approved Manager, licenses, permits and certicates under delegated authority which includes decision making in accordance with legislative requirements, departmental policy and licensing procedures.

• Use & grow your current network with Department of Employment and Workplace.

• Identify employment opportunities leading to an apprenticeship/traineeship.

• Develop strong and stakeholder & customer relationships.

• Monitor active Apprentices and Trainees supporting them through to a successful completio

• Performs duties in accordance with Government, WA Health, and Departmental
• Books and coordinates client appointments, using TRIM, WEBPAS, COMRAD, and Microsoft Office
• Manages the department's administration and clerical functions, including implementation of new systems, procedures and work methods in collaboration with the Licensing and Accreditation Registration Unit Manager
• Conducted administrative reviews to analyze employee performance and system optimization opportunities
• Drafted regular reports for examining company's operational status
• Created or maintained database of customer accounts.

• Provide excellent, and help G2G Pass Form to an incoming passenger and assist with queue management for processing being conducted by the WA Department of Health and WA Police as a part of the border closure directives
• Ensuring compliance with social distancing, mask-wearing, and other Covid safe practices as a required subject to changing requirements
• Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints
• Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders
• Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.

• Monitored alcohol beverage service in compliance with local laws
• Provided orientation and on-boarding training to new associates
• Monitored cash handling procedures to accurately charge customers
• Investigated and resolved complaints regarding food quality and service
• Maintained food and equipment inventories to support business demand

• Monitored food preparation and presentation to enforce adherence to
  portion sizes and quality standards.

• Scheduled staff hours and allocated resources to maximize team member
  performance.
• Greeted guests, escort them to seats and present them with menus and
  wine lists.

• Guided and assisted buyers or sellers throughout entire transaction process
• Acted as agency subject matter expert for portfolio of programs, listings and mortgages
• Established goal-setting, progress meetings and cold call sessions to help hone new agent lead-generation skills
• Appraised properties to determine loan values
• Arranged meetings between buyers and sellers when details of transactions needed to be negotiated
• Advised clients on market conditions, prices, mortgages, legal requirements and related matters
• Reviewed property listings and attended staff and association meetings to remain knowledgeable about real estate markets
• Displayed commercial, industrial, agricultural and residential properties to clients and explained features
• Showed homes to prospective buyers
• Promoted sales of properties through advertisements, open houses and participation in multiple listing services.