Melchior Gross
Fremantel,WA
Summary
Dynamic and dedicated hospitality professional with over 7 years of experience in
restaurant operations, team leadership, and customer service across France, Spain, and the
UK. Fluent in French and Spanish, with strong conversational English skills. Holds RSA
certification and is passionate about providing excellent service. Available immediately.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Head Waiter (Chef De Salle)
Le Maya Club
Toreilles, France
05.2022 - 10.2024
- Supervised and coordinated front-of-house staff in a high-volume dining environment.
- Delivered seamless communication between the kitchen and service teams for a flawless
experience. - Trained and mentored team members, improving service quality and efficiency.
Restaurant Manager
Le Robinson
Canet-en-Roussillon, France
05.2020 - 05.2022
- Directed daily operations of a beachfront restaurant serving up to 150 guests per service.
- Recruited, trained, and supervised a team of over 10 staff members.
- Increased revenue by 15% through operational improvements and staff development.
Waiter
The Deacon's House
Edinburgh, Scotland
06.2019 - 04.2020
- Provided high-quality service to international clientele in a busy restaurant.
- Maintained excellent guest satisfaction and supported efficient table turnover.
Waiter
L'Hacienda
Vitoria, Spain
05.2018 - 04.2019
- Delivered attentive and personalized service in a high-energy environment.
- Collaborated with kitchen staff to accommodate special dietary requests.
Education
High School Diploma -
UFR Staps
Montpellier, France07-2022
Skills
- Team leadership and staff training
- Customer service excellence
- Multilingual: French (fluent), Spanish (fluent), English (conversational)
- Inventory management and cost control
- Event planning and coordination
- RSA certification (Responsible Service of Alcohol)
Certification
- RSA : SITHFAB021 Provide responsible service of alcohol
Timeline
Head Waiter (Chef De Salle)
Le Maya Club
05.2022 - 10.2024
Restaurant Manager
Le Robinson
05.2020 - 05.2022
Waiter
The Deacon's House
06.2019 - 04.2020
Waiter
L'Hacienda
05.2018 - 04.2019
- RSA : SITHFAB021 Provide responsible service of alcohol
High School Diploma -
UFR Staps
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