Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to building these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Store Manager
Vans - Accent Group
09.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Floor Manager
JD SPORT
11.2022 - 08.2024
- Managed team of 130 employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Assistant Store Manager
Rebel Sport
09.2017 - 11.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Education
High School Diploma -
12-2017
Skills
- Customer service
- Friendly and positive
- Team leadership and coaching
- Multitasking and organization
- Store merchandising
Timeline
Store Manager - Vans - Accent Group
09.2024 - Current
Floor Manager - JD SPORT
11.2022 - 08.2024
Assistant Store Manager - Rebel Sport
09.2017 - 11.2022
Tauranga Girls College - High School Diploma,
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