Summary
Work History
Education
Skills
Timeline
Generic
Mele Nisa

Mele Nisa

Macquarie Fields

Summary

Dynamic customer service professional with a proven track record at Regency Cafe, excelling in guest engagement and relationship management. Recognised for delivering exceptional service while maintaining cleanliness standards and food safety practices. Adept at multitasking during high-volume periods, ensuring a memorable dining experience for all patrons.

Offering collaborative mindset and dedication to learning and development in customer service environment. Contributes understanding of customer service principles and strong communication skills. Ready to use and develop problem-solving and leadership skills in retail/ customer service role.

Work History

Customer Service

Regency Cafe
10.2024 - 10.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Greeted customers warmly to provide exceptional customer service.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Refilled drinks and condiments and restocked serving areas to minimise delays.
  • Maintained clean, safe and organised work environment to safeguard servers and patrons.

Customer Service

Wildflower Society
08.2024 - 08.2024
  • Confirmed excellent customer service by quickly resolving customer concerns.
  • Welcomed and greeted guests and delivered outstanding customer service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.

Education

High School Diploma -

Ingleburn High School
Ingleburn, NSW
11-2025

Skills

  • Professional appearance
  • Customer service
  • Guest engagement
  • Cleanliness standards
  • Food handling
  • Professional attitude
  • Order taking
  • Menu memorisation
  • Food safety practices
  • Relationship management
  • Dining customer service
  • Customer service monitoring
  • Delivers exceptional customer service

Timeline

Customer Service

Regency Cafe
10.2024 - 10.2024

Customer Service

Wildflower Society
08.2024 - 08.2024

High School Diploma -

Ingleburn High School

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Mele Nisa