Mele Havealeta
Manor Lakes,VIC
Summary
Detail-oriented and organised Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Currently completing the certificate IV in Real Estate Practice.
Overview
6
6
years of professional experience
Work History
Housing Support Manager (Property Manager)
Kainga Ora- Homes And Communities
01.2021 - 02.2024
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbours.
- Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored tenant behaviour and implemented corrective action to maintain order in assigned properties.
- Administer a portfolio of 250 Properties.
- Accomplished multiple tasks within established timeframes.
Youth Pastor
Huli Ma'oni'oni Tongan Methodist Church
01.2023 - 02.2024
- Revitalized youth ministry by developing engaging programs and activities focused on spiritual growth.
- Enhanced community outreach efforts by organizing mission trips, volunteer projects, and fundraising events.
- Mentored young adults through one-on-one counselling sessions, fostering personal development and spiritual growth.
- Increased youth group attendance by creating dynamic worship services tailored to engage a younger audience.
- Collaborated with church leadership to develop strategies for growing the congregation's youth ministry program.
- Strengthened relationships between families and the church by hosting family-focused events and providing resources for parents.
- Improved communication among youth group members with regular social media updates, newsletters, and announcements about upcoming events.
- Empowered young people to take ownership of their faith journey through small group discussions and Bible study sessions.
New Car Sales Administrator
Havealeta Cars LTD
01.2018 - 01.2020
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Education
Entry Education
Certificate IV in Real Estate Practice
Victoria Melbourne 04.2024
High School Diploma -
Business And Administration
Auckland, NZ01.2007
High School Diploma -
Mc Auley High School
Auckland, NZ11.2006
Skills
- Property Management
- Tenant Relations
- Oral and Written Communication Skills
- Customer Service-Focused
- Preparing Property Agreements
- Property Inspections
- Administrative Support
- Payment Collection
- Eviction Procedures
- Organizational Skills
- Time Management
Languages
Tongan
Native or Bilingual
Reference
Available on request.
Timeline
Youth Pastor
Huli Ma'oni'oni Tongan Methodist Church
01.2023 - 02.2024
Housing Support Manager (Property Manager)
Kainga Ora- Homes And Communities
01.2021 - 02.2024
New Car Sales Administrator
Havealeta Cars LTD
01.2018 - 01.2020
Entry Education
Certificate IV in Real Estate Practice
High School Diploma -
Business And Administration
High School Diploma -
Mc Auley High School
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