Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melesia Folau

Macquarie Fields,NSW

Summary

A conscientious cashier with a clean work environment, a keen attention to detail, and exceptional money management, merchandise restocking, and customer service abilities.

Overview

3
3
years of professional experience

Work History

Cashier/Server

Pacific Way
06.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Cashier/Barista

Donut Heaven
01.2024 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Picker Packer/Inventory

The Iconic
11.2022 - 06.2023
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
  • Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
  • Recorded inventory counts of central office equipment.
  • Enhanced store efficiency by implementing strategic inventory management processes.

Cashier/Kitchen Hand

Taco Bell
04.2022 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.

Education

High School Diploma -

Evans High School
Blacktown, NSW
03-2022

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Customer service excellence

Languages

Tonga
Native or Bilingual
English
Professional Working

Timeline

Cashier/Server

Pacific Way
06.2024 - Current

Cashier/Barista

Donut Heaven
01.2024 - 06.2024

Picker Packer/Inventory

The Iconic
11.2022 - 06.2023

Cashier/Kitchen Hand

Taco Bell
04.2022 - 11.2022

High School Diploma -

Evans High School

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Melesia Folau