Meli Tukuca
DUNLOP, 2615, ACT,ACT
Summary
Proven expertise in equipment maintenance and customer relations, honed over years with Zinfra and other leading companies. Skilled in diagnostics and troubleshooting, I excel in fast-paced environments, ensuring project success and a 20% increase in client satisfaction. My strong organizational skills and mechanical aptitude drive efficiency and quality in every task. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than [Number] years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Helpful professional commended as valuable team player with expertise in [Area of expertise] and [Area of expertise]. Ready to bring [Number] years of relevant work experience to new position in [Type] industry in [Location] or surrounding area. Reliable Installer with [Number] years of experience in [Industry] roles. Lifts up to [Number] pounds safely and effectively and follows directions to complete tasks accurately. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Gas Metering Technician
Zinfra
10.2022 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
NBN Fibre Project Contractor
Downer Group
01.2014 - 10.2022
- Enhanced team productivity with effective communication and collaboration strategies.
- Evaluated team performance, providing constructive feedback to enhance individual growth and overall productivity.
- Championed continuous improvement initiatives, leading workshops aimed at optimizing internal processes.
- Developed comprehensive project schedules, maintaining clear deadlines for all team members.
- Incorporated feedback from stakeholders, refining project deliverables as needed.
- Managed project scope, ensuring alignment with client requirements and stakeholder expectations.
- Coordinated cross-functional teams, fostering cooperation among diverse skill sets for successful project outcomes.
- Systematically tracked project milestones, promptly addressing any delays or deviations from the schedule.
- Reduced project risks, identifying potential issues and proactively addressing them.
- Established a positive working environment for team members, promoting collaboration and open dialogue.
- Provided hands-on support during critical stages of projects to ensure timely completion.
- Oversaw subcontractor work quality, guaranteeing adherence to established standards.
- Delivered projects on time and within budget through diligent planning and resource allocation.
- Utilized industry-standard tools and methodologies to optimize project management processes.
- Strengthened client relationships through regular status updates and transparent communication.
- Conducted thorough quality assurance testing to ensure deliverables met or exceeded specifications.
- Optimized resource utilization to maximize project performance and minimize costs.
- Improved project efficiency by streamlining processes and implementing best practices.
- Negotiated contracts with vendors, securing favorable terms while adhering to budget constraints.
- Mitigated conflicts among team members by facilitating open communication channels and mediating discussions when necessary.
- Monitored project progress, identified risks and took corrective action as needed.
- Reported regularly to managers on project budget, progress, and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Developed and implemented project plans and budgets to ensure successful execution.
- Analyzed project performance data to identify areas of improvement.
- Facilitated workshops to collect project requirements and user feedback.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Sourced, vetted and managed vendors needed to accomplish project goals.
NBN Project Fibre Optic Splicer
Silcar Communications
01.2012 - 01.2014
- Inspected completed work to identify faults and check conformance with specifications.
- Fused [Type] pieces to achieve maximum integrity and minimize waste.
- Increased client satisfaction by efficiently identifying and repairing cable faults in a timely manner.
- Handled fusion splicing needs with pigtail splicing cassettes.
- Fed materials into [Type] splicing machine, tended to operations and troubleshot problems.
- Ensured network stability with careful installation, termination, testing, troubleshooting, repair, or replacement operations.
- Enhanced safety standards through strict adherence to established protocols during all aspects of work.
- Maintained high productivity by keeping supplies organized and handling problems such as jams.
- Complied with [Type] standards for production of safe, reliable cables.
Electrical Trade Assistant
Heyday Electrical
01.2011 - 01.2013
- Supported electricians in completing complex projects, resulting in timely completion and client satisfaction.
- Enhanced overall project outcomes through consistent demonstration of professionalism, teamwork, and commitment to high-quality workmanship.
- Minimized potential hazards during installations through careful identification of potential risks and implementation of appropriate safety measures.
- Promoted a safe working environment by adhering to established safety protocols during all aspects of project completion.
- Collaborated effectively with multi-disciplinary teams involving architects, engineers, construction managers, and other tradespeople throughout projects'' life cycles.
- Improved project efficiency by assisting with the installation of electrical systems and equipment.
- Contributed to cost savings by utilizing proper techniques for cutting, bending, threading, assembling, and installing conduit systems.
- Ensured quality control through inspection and testing of installed electrical systems according to regulations.
- Supported team success by actively participating in project planning meetings, offering insights into labor requirements and timeframes for electrical tasks.
- Maintained accurate records of completed work orders, ensuring clear documentation for future reference or maintenance needs.
- Streamlined communication between team members by coordinating tasks effectively with electricians and other trade workers.
- Increased productivity by preparing work areas for efficient installation of wiring, fixtures, and devices.
- Demonstrated strong attention to detail while supporting electricians in the implementation of electrical designs according to blueprints or schematics provided.
- Assisted with troubleshooting electrical issues efficiently to minimize downtime on job sites.
- Optimized inventory management by maintaining adequate stock of materials, wires, conduits, fittings, and other supplies needed for various projects.
- Provided exceptional customer service when interacting with clients during project inquiries or updates on progress status reports.
- Expedited project timelines with seamless coordination of material deliveries from suppliers as needed.
- Read and interpreted drawings to provide wiring layouts for new installations.
- Terminated wiring and connected circuits with correct techniques.
- Repaired systems, replaced malfunctioning parts, and supported electrical installations.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Followed strict schedules to install and test 240/415 volt systems.
- Adhered to electrical and building codes when installing and repairing electrical systems or components.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Optimized work readiness with organized tools and spaces.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Worked under supervision of qualified electrician to learn trade and develop electrical knowledge.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Spliced, joined and connected wire to accurately install new electrical systems.
- Inspected electrical systems, equipment and components to identify hazards and defects.
- Tested wires and connections using multimeters and other testing devices.
- Mounted and installed cables, outlets, switches and other electrical components.
- Dismantled and reassembled electrical components as needed.
- Used hand and power tools to cut, bend and shape wires.
- Connected electrical components and equipment.
- Cleaned and organized job sites before and after jobs to maintain safety and efficiency of work environment.
- Loaded and unloaded tools, materials and equipment from work trucks and storage containers.
- Handled low-voltage and high-voltage wiring systems.
- Connected wires to circuit breakers and other electrical components.
- Examined electrical systems for problems, troubleshot issues and implemented solutions.
- Assisted electrician in basic tasks such as handling tools and completing maintenance work orders.
- Read blueprints and schematics and communicated details to electricians.
- Measured, cut and bent [Type] wire with electrical tools.
- Followed safety procedures to maintain safe work environment.
- Gathered parts, supplies, and tools in preparation for each workday or new job.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Inspected electrical systems for safety and code compliance.
- Configured controllers and set up panels for [Type] installations.
Network Power Field Technician
Silcar Telepower Services
02.2001 - 02.2011
- Monitored construction methods and installations, inspection and testing processes.
- Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
- Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
- Established rapport with clients by maintaining open lines of communication and addressing concerns promptly and professionally.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Delivered high-quality work by diligently following standard operating procedures.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Calibrated new and existing equipment for optimal performance.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Communicated with customers to provide updates, gather information and resolve issues.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Ensured optimal performance of critical systems through routine inspections, adjustments, and repairs as needed.
- Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
- Increased overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.
- Utilized safety practices with no complaints or accidents.
- Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
- Cultivated strong client relationships by consistently delivering top-quality service in a professional manner.
- Maintained detailed inventory records for parts used during repairs, aiding efficient supply chain management.
- Delivered precise measurements for projects using advanced survey tools, aiding accurate construction plans execution.
- Collaborated with team members to complete complex installations, ensuring seamless integration with existing infrastructure.
- Optimized resources by thoroughly evaluating site conditions prior to beginning any installation or repair work.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Safeguarded data integrity by conducting regular backups and adhering to strict security protocols during field operations.
- Streamlined processes by developing and implementing new procedures for equipment testing and maintenance.
- Worked with diverse types of weather and ground conditions.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Wrote and revised maintenance procedures.
- Spread out articles or materials and examined for holes, tears and other defects.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Researched and implemented new technologies and equipment.
- Liaised with internal departments to optimize productivity and efficiency.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
- Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
- Stamped grommets into canvas using mallets and punches or eyelet machines.
- Checked, repaired and repacked survival equipment to meet specifications.
- Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
- Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
- Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Education
Master of Science - Information Technology
University of New South Wales
Canberra, ACT11.2016
GED -
Fiji Institute of Technology
Fiji11.1992
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Maintenance and repairs
- Quality Control
- Equipment Maintenance
- Work Planning and Prioritization
- Customer interaction
- Repair services
- Workload Management
- Routine Inspections
- Equipment Repair
- Deadline-oriented
- OSHA Compliance
- Team Training
- Relationship Building
- Safety Equipment
- Product Inspections
- Electrical repair
- Extensive Organizational Skills
- Performance Improvement
- Issue Resolution
- Tech-Savvy
- Assembly and production
- Mechanical Aptitude
- Hardware Installation
- Operations Monitoring
- Document Preparation
- Information tracking
- Operation Monitoring
- Component Replacement
- Blueprint Reading
- Issue Analysis
- Instrument Calibration
- Schematic reading
- Staff education and training
- System diagnostics
- System Installation
- Complex Repairs
- Project Management
- Equipment Calibration
- System Tests
- Production Assistance
- Computer-assisted diagnostics
- Risk Mitigation
- Software configuration
- Inventory Oversight
- User Training
- Innovation Skills
- Project Support
- Cost Control
- Environmental Compliance
- Design Techniques
- Analytical/Scientific Software
- Construction management
- Commercial construction experience
- Network Administration
- Design principles
- Diagnostics and troubleshooting
- Following safety practices
- Equipment Troubleshooting
- Equipment Installation
- Customer Relations
- Inventory Management
- System repairs
- Safety Management
- Worksite preparation
- Fleet maintenance
- Tool Installation and Alignment
- Component Repairs
- Estimating abilities
Timeline
Gas Metering Technician
Zinfra
10.2022 - Current
NBN Fibre Project Contractor
Downer Group
01.2014 - 10.2022
NBN Project Fibre Optic Splicer
Silcar Communications
01.2012 - 01.2014
Electrical Trade Assistant
Heyday Electrical
01.2011 - 01.2013
Network Power Field Technician
Silcar Telepower Services
02.2001 - 02.2011
Master of Science - Information Technology
University of New South Wales
GED -
Fiji Institute of Technology
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