Coordinating Manager
Thursday Island TSIA Justice Corporation
Thursday Island, QLD
- Supervised staff of [Number] personnel by implementing company policies, protocols, work rules and disciplinary action.
- Used [Type] strategies to promote exceptional customer service and create positive environment for employees and clients.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
- Encouraged departmental employees to present positive, exemplary image to customers.
- Maintained financial accuracy when handling over $[Amount] in revenue each day.
- Maintained store equipment, printers and fax machines.
- Supervised and performed human resource management functions for [Number] subordinates.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Performed supplier risk evaluations and supported regulatory inspections.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Recruited and developed employees for [Type] department.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Conducted supplier risk evaluations and assisted with regulatory inspections.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Defined clear targets and objectives and communicated to other team members.
- Managed overstocking, restocking and inventory control procedures during [Type] shift.
- Trained and developed personnel to improve safety, employee relations and resolve [Type] issues.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Implemented [Type] process improvement initiatives within department.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Provided management oversight and operational control of assigned programs valued at $[Amount].
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth [Type] operations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
