Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meliame Vaiangina

Summary

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

AERO247
08.2023 - 12.2023
  • Greet and assist visitors, tenants, and employees professionally.
  • Maintain a welcoming and organized reception area.
  • Answer phone calls, emails, and inquiries in a polite and professional manner
  • Follow safety protocols and assist during emergencies
  • Keep records of tenant and visitor information as required.
  • Maintain and update front desk documentation, including emergency contacts and building policies

Retail Store Associate

Peter Alexander
01.2023 - 08.2023
  • Handle customer inquiries, complaints, and returns efficiently
  • Understand customer needs and provide product recommendations
  • Process transactions, handle cash, and operate the POS system
  • Assist in inventory management, stock replenishment, and loss prevention
  • Collaborate with team members to meet sales goals

Guest Services Officer

Sydney International Airport
12.2016 - 05.2021
  • Welcome guests warmly and ensure a smooth check-in/check-out process of Business class lounge.
  • Address guest inquiries, concerns, and requests promptly and professionally.
  • Provide information about services and amenities such as food, bookings of massage chairs and showers.
  • Coordinate with housekeeping and maintenance for room readiness
  • Process payments, invoices, and billing transactions accurately

Education

Certificate III - Health Administration

TAFE NSW
NSW
06-2025

High School Diploma -

Sarah Redfern High School
Sydney, NSW
11-2009

Skills

  • Service excellence
  • Organizational time strategies
  • Privacy-focused information handling
  • Detail-oriented data input
  • Professional telephone communication
  • Efficient calendar organization
  • Analytical problem-solving
  • Cross-functional collaboration
  • Clear communication skills
  • Administrative support experience

Timeline

Front Desk Receptionist

AERO247
08.2023 - 12.2023

Retail Store Associate

Peter Alexander
01.2023 - 08.2023

Guest Services Officer

Sydney International Airport
12.2016 - 05.2021

Certificate III - Health Administration

TAFE NSW

High School Diploma -

Sarah Redfern High School
Meliame Vaiangina