Summary

Overview

Work History

Education

Skills

Languages

Work Availability

Quote

Timeline

Hi, I’m

MELIAME VEA

Melbourne,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

years of professional experience

Work History

Kāinga Ora Homes and Communities

Lease Expiries Manager

10.2021 - 07.2022

Job overview

Creating V6 + V6.2 leases (ROR or New Lease) + send to owners once lease has been created
Preparing documents for lease’s to be signed by our POA’s + Solicitor
Ensuring all leases are registered once they have been signed
Maintain excel report for all leases + ROR (Right of renewal lease) + send out pivots monthly to lease managers so they’re aware of any ROR that requires to be renewed
Liaising with external solicitor’s
Ensure all forms are prepared and signed for any new leases via docusign
Sending fully signed leases to owners once they have been signed
Sending all SPM reports to owners + Lease Managers
Maintain SPM excel report
Looking after all Transitional Housing Debt liaising with external providers to ensure debts are being paid

Kāinga Ora Homes and Communities

Administration Support

07.2018 - 10.2021

Job overview

Risk Register and Objective
Responsibilities:
Responsible for 3 Inboxes Asset Business Support, Property Management Service and Lease Team (turnover time frame of 48 hours for all inboxes looked after)
Approving Ultra-Fast Broadband requests from Service Providers for Asset Properties
Approving Chorus sheet request for Ultra-Fast Broadband request for HLP (Home Lease Properties)
Modification Approvals for Asset Properties
Notifying wider business of Meth test, Test Results and ECD Dates
Update risk register for all meth contaminated properties + properties that have been cleared of meth contamination
Updating EAM with relevant information required from Asset Managers
Creating PO’s (purchase order numbers)
Allocating Fencing Jobs for Asset Properties
Taking minutes for team meetings
Booking meetings when required
Retiring of Assets for demolished properties
Bulk Data Uploads in EAM for changing responsible user, Future use codes and space attributes
Processing of water rates reimbursement for HLP Properties
Loading maintenance work orders for minor modification requests for Kāinga Ora Asset Properties
Processing of bond refund for Private owners
Loading jobs for Auckland Council
Ensure property details are updated accordingly for lease properties
Ad Hoc Tasks

Kāinga Ora Homes and Communities

Personal Assistant, PA

03.2018 - 07.2018

Job overview

To the regional manager for Northland, North West, and Central Auckland
Ensure RM’s (regional managers) day is planned out well and organized
Prioritizing urgent emails
Looking after Regional Managers inbox
Scheduling of meetings
Taking minutes
Planning events
Dealing with ministerial requests
Organizing travel
Drafting letters
Attend meetings + organize meetings
Send excel reports for all area offices
Keeping reports of all ministerial requests for all offices
Ensure all external stakeholder requests are met
Creating purchase orders + payments(procurement)
Creating agendas + ensure all action points have been actioned
Ensure all urgent matters are dealt with
Answer requests from all neighboring units
Scheduling interviews

Kāinga Ora Homes and Communities

Administration Support

11.2017 - 03.2018

Job overview

Administration Support for the Takapuna/Morningside/Greys Ave
Ensure office is well looked after + reception
Stationary + office equipment are ordered within a timely manner
Dealing with tenants + walk in appointments
Home inspections for tenancy managers who are unable to complete inspections
Logging maintenance work orders
Invoicing + payments for office orders
Sending daily reports for properties that are in rent arrears + maintenance arrears
Scheduling of property inspections
Sending reports for properties that are overdue for annual inspections
Filing
Arrangements for properties that are in rent arrears(outbound calls to tenants)
Completing ministerial requests for ministers office
Bookings of meetings + rooms
Minute taking
Looking after office email inbox
Mail sorting + sending letters
Dealing with external stakeholders
New tenancy sign ups
Completing requests from the public
System updates for properties that require changes to be made
Excel record of all reports that require to be sent out to area managers + tenancy managers

Kāinga Ora Homes and Communities

Housing Advisor

01.2016 - 11.2017

Job overview

My role as a housing advisor is to answer calls from people within New Zealand enquiring about their housing situations such as,
Maintenance jobs that need to be logged
Creating arrangements for rent arrears
Rescheduling appointments/inspections
Managing rent/maintenance accounts that are in arrears
Regional Admin making sure applications for tenancy tribunal and mediation were sent through within a timely manner
Training new employers
Listening in on calls + buddying with new employers to ensure they’re comfortable once on the phones
Handling difficult calls + threats
Pilot team for rent + maintenance accounts

SITEL New Zealand, NRMA Insurance

Sales & Services Consultant

01.2015 - 01.2016

Job overview

Taking inbound calls for home insurance + vehicle insurance
Creating new insurance policies
Sending insurance quotes
Meeting sales target
Ensure calls are being forwarded to the correct departments
First point of contact for all insurance enquires
Ensure clients are taking on the correct insurance that is suitable for them
Complete payments over the phone for new clients + returning clients

Education

IPWEA
Auckland New Zealand

IPWEA Asset Management 101 badge – from Property

06.2020

University Overview

School of Business

IPWEA Asset Management 202 badge–

University Overview

International Travel College
Auckland New Zealand

Certificate in aviation from Tourism And Travel Services Marketing Operations

07.2013

University Overview

School of Business
Auckland New Zealand

Frontline Kiwis Career Preparation Certificate from Business

08.2015

University Overview

Auckland University of Technology
Auckland New Zealand

Bachelor Of Law from Law (Pre-Law)

University Overview

Skills

Personal Skills and Experience
Excellent customer service skills, I understand the importance of providing quality service and going the extra mile
Communications Skills recent experience cold calling, promoting and conducting telephone surveys, sales consultant, customer services
Attention to detail, very accurate and enjoys completing a task to perfection

Friendly and efficient, able to think on the spot and work quickly and efficiently
A team player, I understand the importance of working together to achieve team goals
Computer skills, Good computer knowledge with the ability to easily pick up new systems

Languages

Tonga

Full Professional

Availability

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Quote

I feel that luck is preparation meeting opportunity.

Oprah Winfrey