Meliha Hidanovic
Brisbane
Summary
Dynamic and adaptable professional with a strong background in customer service and food preparation, honed at The Lane. Proven ability to enhance customer satisfaction through attentive service and efficient multitasking. Skilled in recipe development and time management, consistently delivering high-quality results in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Waiter/Server
The Lane
02.2025 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Dessert Maker
Acai Joint
07.2025 - Current
- Incorporated dietary restrictions into dessert offerings, catering to a wide range of customer preferences.
- Adapted quickly to shifting priorities in a fast-paced environment, consistently meeting deadlines while producing outstanding results.
- Streamlined dessert preparation processes, resulting in reduced wait times for customers without compromising quality.
- Received numerous compliments from customers for exceptional presentation and taste of desserts.
Tax Preparer
Melami
09.2023 - Current
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Front Counter/Kitchen Hand
Sam's Gourmet Pizza
06.2025 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Kitchen Staff Member
Pazar Mediterranean Grill
04.2025 - 07.2025
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed recipes and chef instructions to prepare food correctly.
Kitchen Staff Member
Burrito Bar
10.2024 - 04.2025
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
Front Counter/Server
KFC
11.2024 - 05.2025
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Processed cash, debit and credit card payments.
Volunteer
Arcare Aged Care
09.2023 - Current
Education
No Degree - Health Certificate III
Macgregor State High School
Brisbane, QLD10-2026
No Degree - Diploma of Business
Macgregor State High School
Brisbane, QLD09-2026
No Degree - Health Certificate II
Macgregor State High School
Brisbane, QLD10-2025
Skills
- Recipe development
- Menu planning
- Chocolate tempering
- Friendly, positive attitude
- Customer service
- Time management
- Flexible and adaptable
- Document preparation
- Income tax preparation
- Bookkeeping
- Safe food handling
- Food preparation
Timeline
Dessert Maker
Acai Joint
07.2025 - Current
Front Counter/Kitchen Hand
Sam's Gourmet Pizza
06.2025 - Current
Kitchen Staff Member
Pazar Mediterranean Grill
04.2025 - 07.2025
Waiter/Server
The Lane
02.2025 - Current
Front Counter/Server
KFC
11.2024 - 05.2025
Kitchen Staff Member
Burrito Bar
10.2024 - 04.2025
Tax Preparer
Melami
09.2023 - Current
Volunteer
Arcare Aged Care
09.2023 - Current
No Degree - Health Certificate III
Macgregor State High School
No Degree - Diploma of Business
Macgregor State High School
No Degree - Health Certificate II
Macgregor State High School
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