Melike Ada

Insolvency & Bankruptcy Administrative Offices

• Deliver end‑to‑end matter support across voluntary administrations, liquidations, and bankrupt estates, ensuring every file complies with ASIC, ATO, ARITA, and court requirements.
• Perform rigorous conflict checks—ABN look‑ups, InfoTrack, PPSR, court and ASIC company searches—documenting results to meet internal policy and professional‑conduct rules.
• Lodge statutory forms with ASIC and the ATO, monitoring key dates and confirming acceptance to keep all administrations fully compliant.
• Maintain case integrity in Insol6 and MYOB, updating live files, reconciling trust and estate accounts, preparing ROCAP schedules, and generating time‑critical stakeholder and statutory reports.
• Oversee daily office operations (procurement, facilities, vendor relations, staff onboarding), cutting overheads and driving continuous process improvement.
• Prepare purchase orders and manage all incoming mail—external, internal, and electronic—ensuring prompt distribution and accurate file capture.
• Serve as primary point of contact for clients, creditors, debtors, and external counsel, communicating professionally via calls and email, scheduling meetings, proofs of debt, and court filings.
• Support accountants and directors with evidence‑ready document packs, periodic file audits, and complex calendar management, consistently meeting or exceeding statutory deadlines.
• Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.

• Welcomed and assisted clients and visitors as the firm’s primary front‑of‑house liaison, ensuring a professional, client‑centric experience within a specialised insolvency practice.
• Operated a high‑volume, multi‑line telephone system: screened calls, routed inquiries, and managed appointment scheduling to maximise partners’ and managers’ availability.
• Coordinated end‑to‑end meeting logistics—boardroom bookings, AV setup, and catering—supporting complex creditor meetings and confidential client conferences.
• Executed day‑to‑day administrative functions: precise data entry, electronic and hard‑copy filing, and efficient handling of inbound/outbound mail and courier dispatches.
• Maintained strict confidentiality and discretion when managing sensitive financial and legal documents, complying with privacy legislation and firm policy throughout all insolvency engagements.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

• Provided personalised service to a broad customer base, identifying needs and recommending jewellery pieces that enhanced customer satisfaction and loyalty.
• Supported merchandising and visual presentation by arranging displays, monitoring inventory levels, and executing timely stock replenishment in line with brand standards.
• Accurately processed cash, EFTPOS, and lay‑by transactions, balancing the till and completing end‑of‑day reconciliations with zero variances.
• Maintained impeccable showroom appearance—cleaning showcases, polishing jewellery, and adhering to security protocols—to uphold Prouds’ premium in‑store experience.
• Consistently contributed to, and often exceeded, weekly sales targets through proactive customer engagement, product knowledge, and cross‑selling of warranties and care plans.
• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

• Completed work placement as part of high school business studies
• Assisted office staff with data entry, filing, and basic administrative tasks
• Gained exposure to structured office operations and business documentation processes
• Improved communication within the organization through regular updates on policies, procedures, and key events.
• Performed wide-ranging administrative, financial and service-related functions.

• Prepared made‑to‑order kebabs and sides with speed and accuracy, consistently meeting peak‑period demand while upholding strict food‑safety and HACCP guidelines.
• Operated the point‑of‑sale system, processed cash and card transactions, and balanced daily takings with zero discrepancies.
• Maintained a clean, sanitised workspace—grill, prep benches, and customer areas—passing all internal hygiene audits and local council inspections.
• Delivered friendly, efficient counter service, taking customised orders, resolving queries, and ensuring a positive dining experience that drove repeat patronage.
• Answered customer questions about product availability and shipment times.