Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Melike Karakoc

Labrador,Australia

Summary

Versatile and customer-focused professional with a strong background in the hospitality industry. Skilled in delivering exceptional guest experiences, adapting to dynamic environments, and maintaining high service standards. Possesses a solid understanding of hospitality operations, effective communication, and multitasking abilities. Passionate about creating welcoming atmospheres and ensuring customer satisfaction in various hospitality settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Social Worker Intern

Sunnyside Australia
Gold Coast, QLD
07.2025 - Current
  • Supported capacity-building activities at Gold Coast Clubhouse, engaging with members experiencing mental health challenges to foster therapeutic relationships and promote social inclusion.
  • Assisted in planning and facilitating daily activities aimed at enhancing life skills, confidence, and community participation.
  • Contributed to NDIS support coordination under supervision, including participant meetings, budget monitoring, service referrals, and liaising with allied health professionals.
  • Followed guidance from senior coordinators while maintaining ethical practice and person-centered approaches.

Waitress

Fratello Italian
Gold Coast, QLD
05.2025 - Current
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Built rapport with regular customers to enhance their dining experience.

Waitress

Shuck Restaurant
Gold Coast, QLD
11.2024 - 05.2025
  • Provided attentive and personalized service in a high-paced, upscale dining environment.
  • Built rapport with regular patrons, fostering customer loyalty and creating a welcoming atmosphere.
  • Collaborated with bartenders and kitchen staff to ensure seamless food and beverage service.

Intern Psychological Counselor

Bahcesehir Koleji Nakkastepe . Yil Kampusu
Istanbul, <ul> <li>Conducted psychological counseling sessions and organized mindfulness activities for high school students.</li> <li>Led group counseling activities and meetings, continuing student development and growth through safe space to talk.</li> <li>Coordinated communication between staff, students, and parents effectively.</li> <li>Participated in team meetings to discuss student progress and needs.</li> </ul>
10.2022 - 06.2023
  • Conducted psychological counseling sessions and organized mindfulness activities for high school students.
  • Led group counseling activities and meetings, continuing student development and growth through safe space to talk.
  • Coordinated communication between staff, students, and parents effectively.
  • Participated in team meetings to discuss student progress and needs.

Housekeeper

Carousel Hotel
Ocean City, USA
06.2022 - 10.2022
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Waitress

Dumser's Dairyland Restaurant
Ocean City, USA
06.2022 - 10.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Cashier

GOLD COAST BEER & WINE & LIQUOR
Ocean City, USA
06.2022 - 08.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Student Assistant

Bahcesehir University
Istanbul, <ul> <li>Enhanced crisis management, effective problem-solving, strong communication, and fluent English language skills.</li> <li>Communicated effectively with students, faculty, and staff regarding inquiries.</li> <li>Assisted faculty with administrative tasks and scheduling appointments.</li> <li>Supported new students with orientation materials and information sessions.</li> </ul>
08.2021 - 06.2022
  • Enhanced crisis management, effective problem-solving, strong communication, and fluent English language skills.
  • Communicated effectively with students, faculty, and staff regarding inquiries.
  • Assisted faculty with administrative tasks and scheduling appointments.
  • Supported new students with orientation materials and information sessions.

Education

Master - true

Griffith University
Gold Coast, QLD
11-2026

Bachelor of Arts - Psychology

Bahcesehir University
Istanbul, Turkey
02.2024

Bachelor of Science - Psychological Counseling and Guidance

Bahcesehir University
Istanbul, Turkey
07.2023

Skills

  • Relationship building
  • Communication skills
  • Team collaboration
  • Client engagement
  • Cultural competence
  • Case management

Certification

Working With Children Check

NDIS Worker Screening

Mental Health First Aid

Responsible Service of Alcohol (RSA)

Languages

English
Professional
Turkish
Native/ Bilingual

Timeline

Social Worker Intern

Sunnyside Australia
07.2025 - Current

Waitress

Fratello Italian
05.2025 - Current

Waitress

Shuck Restaurant
11.2024 - 05.2025

Intern Psychological Counselor

Bahcesehir Koleji Nakkastepe . Yil Kampusu
10.2022 - 06.2023

Housekeeper

Carousel Hotel
06.2022 - 10.2022

Waitress

Dumser's Dairyland Restaurant
06.2022 - 10.2022

Cashier

GOLD COAST BEER & WINE & LIQUOR
06.2022 - 08.2022

Student Assistant

Bahcesehir University
08.2021 - 06.2022

Master - true

Griffith University

Bachelor of Arts - Psychology

Bahcesehir University

Bachelor of Science - Psychological Counseling and Guidance

Bahcesehir University

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Melike Karakoc