Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Melina Bhattarai

Moonah,TAS

Summary

I am passionate about interacting with new people and see this as an opportunity to develop a career. I am tenacious and resourceful individual that applies myself to strive and maintain a great experience for clients, customers and colleagues alike. Quick at adopting up new information and skills. Dedicated to acquiring hands- on experience. Professionalism and integrity, Strong work ethic Good communication skills and capable of working individually or part of a team. Punctual and hard working adaptable and flexible to ever changing work environments.

Overview

3
3
years of professional experience

Work History

Customer Service

Nepal Bank Limited - Internship
09.2021 - 01.2022
  • Greeted and assisted customers in a courteous and professional manner, ensuring a positive first impression
  • Addressed customer inquiries, resolved issues, and provided information on bank products and services
  • Processed various transactions including deposits, withdrawals, transfers, and loan payments accurately and efficiently
  • Educated customers on online banking platforms and assisted with digital account management
  • Maintained strict adherence to bank policies, procedures, and regulatory guidelines


Sales Assistant Team Member

Kathmandu Mart
02.2020 - 09.2021
  • Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Primary Level School Teacher

Vishwas Adarsa School
04.2019 - 04.2020
  • Provided warm, supportive environment for developing academic, social, and emotional growth.
  • Designed daily lesson plans customized to student needs.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Developed communicative relationships with students and parents to support learning.

Education

Refere

MBA - Accounting

University of Tasmania
Sandy Bay, TAS
06.2024

bachelor’s - business administration

Green Peace LincolnCollege
Itahari, Sunsari
2022

Skills

  • Accounting skill (MYOB Software)
  • Computer skills (Adobe, MS Excel, MS Word)
  • Attention to Detail
  • Adaptability and Flexibility
  • Problem-Solving and Critical Thinking
  • Time Management and Organization
  • Negotiation Skills
  • Cultural Awareness and Sensitivity
  • Customer Service Skills
  • Teamwork and Collaboration
  • Contact Management Systems
  • Inventory Control Processes
  • Inventory Accuracy
  • Maintaining Clean Work Areas
  • Administrative Support

Languages

English,
Native or Bilingual
Hindi
Professional Working
Nepali
Native or Bilingual

Additional Information


Renu Sharma Poudel
Child Educator,
Immaculate Heart
renupoudel777@gmail.
com

Gorkha Department
Store, Owner
Prakash Pokhrel
prakashpokhrel443@g
mail.com


Anish Bhandari

Customer service Department, Nepal Bank

Anishbhandari79@gmail.com



Timeline

Customer Service

Nepal Bank Limited - Internship
09.2021 - 01.2022

Sales Assistant Team Member

Kathmandu Mart
02.2020 - 09.2021

Primary Level School Teacher

Vishwas Adarsa School
04.2019 - 04.2020

Refere

MBA - Accounting

University of Tasmania

bachelor’s - business administration

Green Peace LincolnCollege

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Melina Bhattarai