Melinda Buckley
Brisbane,QLD
Summary
Accomplished Small Business Owner with a proven track record in business development and operations management. Dynamic leader with an excellent record in staff management and customer relations, honed at companies like Re-Sails and Sealand Gear. At Kidworx, boosted revenue through strategic marketing and product diversification. Known for an unsurpassed work ethic and ability to foster strong supplier relationships, enhancing operational efficiency and product diversity.
Skilled in fostering teamwork and collaboration while able to work unsupervised, significantly enhancing project delivery and customer satisfaction. Demonstrates an adeptness in negotiation, ensuring long-term success and cost reduction.
Overview
12
12
years of professional experience
Work History
Machinist Mate Third Class
Behind The Scenes - Staging and Curtains
01.2023 - Current
- Demonstrated flexibility in adapting quickly to changes in project scope or timelines.
- Supported quality assurance efforts by closely monitoring the production process for defects or deviations from specifications.
- Contributed to cost savings by reducing material waste through precise measurements and cutting techniques.
- Upheld strict adherence to workplace policies, promoting a culture of professionalism among peers.
- Enhanced machine performance by conducting regular maintenance and troubleshooting tasks.
- Consistently met deadlines for completion of projects while maintaining high-quality workmanship standards on all assignments.
- Provided reliable support during high-demand periods, ensuring smooth workflow for teammates under pressure.
Business Owner
Kidworx - Baby Products
04.2016 - 11.2021
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Created a user-friendly website enhancing overall customer experience.
- Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
- Created engaging social media content to increase brand awareness and attract new customers.
- Established strong relationships with suppliers for better pricing and product availability, reducing operational costs.
Workshop Manager
Sealand Gear - Up-cycled Outdoor Gear
01.2015 - 04.2016
- Purchased and oversaw inventory of supplies, tools and equipment.
- Managed and led a team of technicians for optimal productivity and job satisfaction.
- Maintained workshop activities in line with budget requirements.
- Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
- Identified areas in need of improvement and developed plans to correct problems.
- Prioritized tasks effectively based on urgency and importance, enhancing overall project management capabilities.
- Promoted a culture of accountability within the team, leading to improved overall performance levels.
- Ensured timely completion of projects with effective resource allocation and scheduling.
General Manager
Re-Sails - Re-cycled Sail Bags
02.2012 - 02.2015
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Reduced lead times through careful planning.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
Education
Developmental Course - Marketing And Branding
Get Creative Society
South Africa, Cape Town2017
Certificate - Business Development
University of Cape Town, Get Smarter Course
South Africa, Cape Town2015
Diploma of Fashion Design - Fashion Design
Cape Town College of Fashion Design
South Africa, Cape Town2005
Bachelor of Science - Architecture
University of Cape Town (UCT)
South Africa, Cape Town2002
Skills
- Business management and development
- Project Management
- Negotiation
- Teamwork and Collaboration
- Customer Relations
- Marketing Strategies
- Staff Development
- Operations Management
- Decision-Making
- Business Development
Hiking, Photography, Reading, Drawing, Sewing, Travel,
I enjoy the outdoors, hiking new peaks and trails in the places that I live and have been fortunate enough to live. While photographing the vistas and landscapes encourages me to carry my camera, I tend to enjoy photographing contemporary life, street style photography developing a love for the graffiti, commissioned murals and expressions of society. My hobbies, weather reading a book based on historical events, sketching while having a conversation, sewing new materials or working on self motivated projects. I keep my self inspired to think out of the box and engage in the world around me.
Languages
English
Native or Bilingual
Hungarian
Professional Working
Afrikaans
Elementary
Timeline
Machinist Mate Third Class
Behind The Scenes - Staging and Curtains
01.2023 - Current
Business Owner
Kidworx - Baby Products
04.2016 - 11.2021
Workshop Manager
Sealand Gear - Up-cycled Outdoor Gear
01.2015 - 04.2016
General Manager
Re-Sails - Re-cycled Sail Bags
02.2012 - 02.2015
Developmental Course - Marketing And Branding
Get Creative Society
Certificate - Business Development
University of Cape Town, Get Smarter Course
Diploma of Fashion Design - Fashion Design
Cape Town College of Fashion Design
Bachelor of Science - Architecture
University of Cape Town (UCT)
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