Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AdministrativeAssistant
Melinda Burridge

Melinda Burridge

Deep Bay,TAS

Summary

Experienced Sales Assistant with 27 years of experience in Retail. Skilled in working under pressure and adapting to new situations.

Overview

27
27
years of professional experience

Work History

Pet Sitter

Mad Paws
12.2021 - Current
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Communicated professionally with pet owners via phone, email and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.

Sales Assistant

Salamanca Fresh
07.2015 - 01.2023
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Opened and closed store independently.
  • Issued receipts and processed refunds, credits or exchanges.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Greeted customers at counter to fulfill requests and answer questions.

Sales Assistant

The Foodstore
10.2008 - 07.2015
  • Greeted customers and helped with product questions, selections and purchases.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Opened and closed store independently.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Issued receipts and processed refunds, credits or exchanges.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Greeted customers at counter to fulfill requests and answer questions.

Sales Assistant

Salamanca Fresh
01.2001 - 07.2008
  • Greeted customers and helped with product questions, selections and purchases.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Used POS system to process sales.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels

Sales Assistant

City Supermarket
12.1996 - 12.2000
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Input credit and debit card payments in POS system to complete purchases.
  • Greeted customers, helped locate merchandise and suggested suitable options.

Education

Claremont College
Claremont, TAS
12.1995

Skills

  • Selling Skills
  • Returns and Refunds
  • Safety and Cleanliness Standards
  • Available Nights, Weekends and Holidays
  • Exceeding Customer Expectations
  • Payment Processing
  • Stocking and Replenishing
  • Credit and Debt Card Processing
  • Cash Handling
  • Cash Register Operation
  • Opening and Closing Procedures
  • Till Counting
  • Stock Management
  • Product Merchandising
  • Product and Service Sales
  • Following Supervisor Instructions
  • Answering Customer Questions
  • Advising and Coaching
  • Providing Feedback
  • Suggestive Selling
  • Superior Organizational Skills
  • Restock Shelves
  • Hygiene Standards
  • Phone Answering
  • Serve Customers

Additional Information

References

The Foodstore

Paul Stone 0414326848

Lisa Watkins 0419009582

Salamanca Fresh

Lisa Watkins 0419009582

Timeline

Pet Sitter

Mad Paws
12.2021 - Current

Sales Assistant

Salamanca Fresh
07.2015 - 01.2023

Sales Assistant

The Foodstore
10.2008 - 07.2015

Sales Assistant

Salamanca Fresh
01.2001 - 07.2008

Sales Assistant

City Supermarket
12.1996 - 12.2000

Claremont College

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Melinda Burridge