Melinda Cahill

Progressive experience in disability benefit administration processes, claim management skills and claimant eligibility. Highly organized and efficient in a fast-paced environment, communicating effectively at all organisational levels, with clients and stakeholders. Demonstrated to build trusting relationships. Thinks critically, solve problems, plan and organise activities and deliver excellent customer service. Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adapt at developing profitable and quality-focused processes. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Professional with expertise in case management, prepared to deliver impactful results. Skilled in conflict resolution, risk assessment, and client advocacy. Strong focus on team collaboration and achieving tangible outcomes, adapting seamlessly to changing needs. Reliable and driven, with keen ability to manage complex cases and support clients effectively.

Knowledgeable case management with extensive experience managing complex cases and providing comprehensive support to clients. Proven track record of implementing effective solutions and achieving significant outcomes. Demonstrated expertise in client advocacy and conflict resolution.

Experienced with managing diverse and challenging case loads. Utilizes strategic planning and client assessment to create effective solutions. Track record of strong conflict resolution and advocacy skills.

I have received Case manager of the month twice throughout the last year working at Allianz. I have recently completed my Professional Standards Framework with Icare and the only one in Allianz to have it certified. I was nominated at the Icare awards for Physical injury and was a finalist. I have one of the best Return to work stats in the personal injury space. I have assisted with budding new starters and provide them with hours of training.