Melinda Carstens
Muswellbrook,NSW
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
HR Administrator
CSA Mine - Glencore
Cobar , NSW
2022.05 - 2023.06
- Prepared or maintained employment records using human resources management system software.
- Handled sensitive and confidential employee information with discretion.
- Guided new hires through onboarding and explained documentation requirements to facilitate HR process.
- Processed onboarding paperwork for new hires.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Followed company's strict rules and procedures to maintain data integrity and confidentiality.
- Completed employment termination paperwork.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Ordered new hire PPE and took inventory regularly to maintain proper supply levels.
- Handled high-volume payments with minimal supervision.
- Reviewed resumes and applications submitted by potential candidates for entry level open positions.
- Built and developed lasting relationships with employees, peers, upper management and outside vendors.
- Scheduled interviews for potential new employees.
- Screened job applicants to obtain information on work history, education or job skills.
- Contacted job applicants to inform of application status.
Pharmacy Assistant
John Mitchel Pharmacy
Cobar , NSW
2021.10 - 2022.05
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Opened incoming supplies and stocked in correct locations.
- Performed filing, copying, faxing and other clerical tasks.
- Maintained clean and organized pharmacy shelving and work areas.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Assisted customers with over-the-counter medications and other health care products.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Greeted customers upon arrival at the pharmacy counter.
- Monitored stock levels of over-the-counter items.
- Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
Accounting Clerk - Part Time
Regola Mmoga
Rustenburg , South Africa
2016.01 - 2019.12
- Established and maintained automated and manual accounting records, post receipts and turn-ins, and performed dues-ins and dues-outs accounting.
- Provided accounting assistance such as payroll and expense tracking support.
- Reconciled all expenses and accounts, including company credit cards and expense accounts.
- Updated accounting ledger and journals with updated transaction information.
- Processed all payroll entries and reports for 5 employees.
- Supported clerical and administrative needs of senior department staff.
Insurance Broker Assistant - Part Time
Bwise Financial Solutions
Rustenburg , South Africa
2015.02 - 2019.12
- Provided information and answered questions via personal meetings, telephone calls and email.
- Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
- Coded claims forms and mediated disputes between carriers and clients.
- Researched coverage and premium options and supplied clients with best coverage available for individual needs Under Broker Supervision.
- Maintained all types of personal lines insurance policies within Bwise Financial Solutions Rustenburg agency.
Administration Clerk
Bearings International
Rustenburg , South Africa
2013.04 - 2014.12
- Created reports for Head Office by utilizing skills in Microsoft Excel.
- Fielded telephone calls and offered prompt, detailed answers to meet any request.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant.
Accounting Clerk
Ancorette Consultants
Rustenburg , South Africa
2010.05 - 2013.03
- Prepared monthly and year-end closing statements, financial documents and invoices.
- Provided accounting assistance such as payroll and expense tracking support.
- Entered invoices into Pastel, updated accounts and identified aging balanced ready for collections activities.
- Reconciled all expenses and accounts, including company credit cards and expense accounts.
- Processed all payroll entries and reports for 100+ employees on Pastel Payroll
- Coded invoices and other records to maintain organized and accurate records.
- Reviewed general ledger entries for accuracy and completeness.
Receptionist
RywanetteRywanet Debt Councellors
Rustenburg , South Africa
2009.06 - 2010.04
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system.
Education
High School Diploma -
Bergsig High School
Rustenburg, South Africa12.2008
Skills
- MS Office
- SAP Experience
- Recordkeeping and File Management
- New Hire Onboarding
- Organization
- Honest and Ethical
- Payment Management
Certification
- C-Class License - 2009
References
References available upon request.
Timeline
HR Administrator
CSA Mine - Glencore
2022.05 - 2023.06
Pharmacy Assistant
John Mitchel Pharmacy
2021.10 - 2022.05
Accounting Clerk - Part Time
Regola Mmoga
2016.01 - 2019.12
Insurance Broker Assistant - Part Time
Bwise Financial Solutions
2015.02 - 2019.12
Administration Clerk
Bearings International
2013.04 - 2014.12
Accounting Clerk
Ancorette Consultants
2010.05 - 2013.03
Receptionist
RywanetteRywanet Debt Councellors
2009.06 - 2010.04
High School Diploma -
Bergsig High School
- C-Class License - 2009
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