Melinda Gordon
Dubbo,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Administration/Intake Officer
Western Aboriginal Tenant Advice and Advocacy service
09.2019 - 03.2021
- Triage clients and connect them with the appropriate team member
- Worked with supervisors and management to maintain status reports and update information for client cases
- Drafted agendas, recorded minutes and created documents for meetings
- Prepared weekly employee work schedules for team members
- Produced highly accurate internal and external letters and memoranda
- Composed internal and external correspondence for senior management
- Executed record filing system to improve document organization and management
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Scheduled office meetings and client appointments for staff teams
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Arranged rapid office equipment repair and maintenance with vendors.
Cleaner
Joss Facility Management
06.2020 - 09.2020
- Used time management and efficient cleaning methods to meet deadlines
- Handled equipment, chemicals and materials properly and with caution
- Emptied trashcans and transported waste to collection areas
- Organized and used industrial cleaning products following strict safety procedures
- Worked alongside other cleaners to complete jobs in corporate office buildings
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Casual Worker
Brewarrina Olympic Swimming Pool
10.2017 - 12.2018
- Set up advertising signs and displays on shelves, counters and tables
- Assisted in cashiering and Point of Sale system procedures during busy hours
- Carried out supervisory responsibilities in accordance with company policies and applicable laws
- Emptied and maintained trashcans and outdoor dumpster area
- Answered customer telephone calls promptly and in an appropriate manner
- Completed all daily tasks and special assignments with an efficient and quality-driven approach
- Engaged with customers in a sincere and friendly manner
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Store Assistant
ALDI, Mudgee
02.2014 - 08.2014
- Addressed customer issues with the Manager immediately to guarantee swift resolution
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Actively pursued personal learning and development opportunities
- Welcomed customers into the store and helped them locate items
- Cleaned and organized the store, including the checkout desk and displays
- Communicated clear expectations and goals to each team member
- Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris
- Moved merchandise using pallet jacks.
Kitchenhand/Customer Service
Dougie's Diner, Brewarrina
03.2011 - 03.2012
- Checked the pantry multiple times per shift and restocked it whenever food items were running low
- Immediately cleaned up spills on the floor to reduce the chance of accidents in the kitchen
- Sanitized all pots, pans, utensils, kitchen appliances and equipment using company approved cleaning supplies
- Relayed orders to kitchen by quickly and accurately recording guest selections and keying them into the register
- Listened to, understood and clarified guest concerns and issues.
Education
Certificate IV - Business Administration
TAFE
01.2019
Year 10 Certificate -
Brewarrina Central School
01.2010
Skills
- Active listening skills
- Goal-oriented
- Strong work ethic
- Customer service-oriented
- Friendly demeanour
- Able to grasp new concepts
- Quick and efficient
- Resourceful and reliable
- Computer Skills
Timeline
Cleaner
Joss Facility Management
06.2020 - 09.2020
Administration/Intake Officer
Western Aboriginal Tenant Advice and Advocacy service
09.2019 - 03.2021
Casual Worker
Brewarrina Olympic Swimming Pool
10.2017 - 12.2018
Store Assistant
ALDI, Mudgee
02.2014 - 08.2014
Kitchenhand/Customer Service
Dougie's Diner, Brewarrina
03.2011 - 03.2012
Certificate IV - Business Administration
TAFE
Year 10 Certificate -
Brewarrina Central School
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