Melinda Iaria
Numurkah,VIC
Summary
Owner/operator with extensive experience in customer engagement and operational efficiency. Proven ability in staff training and inventory management, leading to improved customer satisfaction and streamlined operations.
Overview
4
4
years of professional experience
Work History
Owner/Operator
Daintree Cafe
Wodonga, Vic
12.2019 - 02.2024
- Managed daily operations and ensured a smooth workflow in the cafe.
- Trained and supervised staff to deliver exceptional customer service.
- Maintained inventory levels and ordered supplies as needed for efficiency.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Education
High School Diploma -
Mt Beauty Secondary
Mount Beauty, VIC12-1995
Skills
- Inventory management
- Staff training
- Customer engagement
- Operational planning
- Sales forecasting
- Customer relationship management
- Food safety compliance
- Problem solving
- Conflict resolution
- Effective communication
- Time management
- Payroll processing
- Risk management
- Cashflow management
- Attention to detail
- Customer-oriented
References
References available upon request.
Timeline
Owner/Operator
Daintree Cafe
12.2019 - 02.2024
High School Diploma -
Mt Beauty Secondary