Summary
Overview
Work History
Education
Skills
Publications
Timeline
Generic

Melinda Jolly

Camden Park,NSW

Summary

Accomplished professional with a robust background in pastoral care coordination at St Vincent's Private, showcasing expertise in project management and research methodologies. Leveraged teamwork and analytical thinking to enhance operational efficiency and foster collaborative research, significantly improving project outcomes. Excelled in multitasking and organization, driving strategic initiatives and achieving key objectives with a focus on results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

37
37
years of professional experience

Work History

Research Assistant

St Vincent's Private Hospital
2022.04 - Current
  • Participated actively in regular meetings with Monica, the lead researcher, to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Maintained open lines of communication with principal investigators and site principal investigators across SVH Private Hospitals for effective collaboration on common goals.
  • Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
  • Contributed to the publication of research article in peer-reviewed journal, showcasing expertise in various topics.
  • Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
  • Facilitated cross-disciplinary research collaborations, broadening scope and impact of research findings.
  • Spearheaded development and use of First Nations appropriate research methodologies, setting new standards for future projects.
  • Managed research databases with utmost diligence, ensuring data integrity and security.
  • Improved data collection methods with introduction of Yarning Circles for qualitative research.
  • Contributed to development of research proposals, aligning with strategic objectives and securing project approvals.
  • Translated research findings into actionable recommendations, influencing policy and practice.
  • Coordinated with external research partners to ensure seamless integration of collaborative projects.

Pastoral Care Coordinator

St Vincent's Private
2019.07 - Current
  • Managed project timelines for successful completion, ensuring deadlines were adhered to.
  • Enhanced patient experience by responding promptly to inquiries and addressing concerns professionally.
  • Streamlined administrative processes, allowing for more efficient use of resources and better support for the team.
  • Collaboratively developed branded prayer cards for patients and their families.
  • Created a team environment by maintaining an open-door policy for debriefs, feedback and concerns.
  • Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
  • Resolved issues through active listening and open-ended questioning.
  • Delegate tasks after careful evaluation of each employee's skill level and knowledge.
  • Hired, managed, developed and trained staff, and conducted performance reviews.
  • Introduced bi-monthly 3 hour staff meetings that included wide ranging colleagues as guest speakers.
  • Completed fortnightly payroll for 10 employees.
  • Interceded between employees during arguments and diffused tense situations.
  • Created ongoing professional development and retreat opportunities.

Tutor

Australian Catholic University
2010.07 - 2017.11

Supported students with helpful study habits and exam strategies.

  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
  • Enhanced students' understanding of subject matter by incorporating real-world examples into lessons.
  • Established positive relationships with students, fostering open communication regarding academic progress and goals.
  • Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
  • Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
  • Utilized technology effectively in classroom to provide interactive and engaging educational experiences.
  • Encouraged critical thinking and analytical skills in students through debate and discussion-based classes.
  • Fostered safe and inclusive classroom environment where all students felt valued and able to contribute.
  • Integrated cultural and historical context into language teaching, enhancing students' understanding and appreciation of subject.
  • Maintained theological and biblical discourses to stay current for students.
  • Assisted students in developing study skills and strategies.
  • Developed methods to motivate and engage students in learning.
  • Conducted review sessions to help students prepare for tests.

Lecturer

Australian Catholic University
2015.07 - 2015.12
  • Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
  • Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
  • Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
  • Selected and designed lectures and curriculum to meet academic objectives.
  • Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.
  • Participated in conferences and professional development opportunities to stay up-to-date with latest trends in field.
  • Mentored and advised students to explore career pathways based on knowledge, skills and strengths.
  • Arranged syllabus, developed schedule, and determined reading lists, giving students appropriate time to complete assignments and absorb information.
  • Created and designed quizzes, tests and projects to assess student knowledge.
  • Used PowerPoint technology to give presentations to students.
  • Managed large lecture rooms effectively, maintaining an orderly learning environment conducive to student success.
  • Enhanced student comprehension of complex theories through engaging lectures and interactive discussions.
  • Mentored junior faculty members, sharing best practices in curriculum design and student assessment.
  • Fostered supportive and inclusive classroom environment, leading to improved student engagement and participation.

Clerical Assistant

Catholic Education Office
2001.02 - 2007.02
  • Maintained confidentiality of sensitive student and staff information while handling sensitive documents and communications.
  • Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
  • Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
  • Composed sensitive, confidential reports and documentation.
  • Produced high-quality documents, presentations, and spreadsheets using Microsoft Office Suite applications.
  • Collaborated with other clerical staff on special projects, improving overall office performance.
  • Mentored, trained and supported new staff members in office policies and procedures.
  • Contributed to a positive work environment by promoting effective communication among team members.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Edited and proofread documents for accuracy and completeness.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Utilized office management software to record and track student information.
  • Compiled and analyzed data to produce reports.

Clerical Assistant

St Patrick's College
1987.11 - 2000.06
  • Maintained confidentiality of sensitive student and family information while handling sensitive documents and communications.
  • Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
  • Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
  • Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
  • Responded to inquiries from callers seeking information.
  • Composed sensitive, confidential reports and documentation.
  • Provided clerical support to staff by copying, faxing, and filing documents.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Produced high-quality documents, presentations, and spreadsheets using Microsoft Office Suite applications.
  • Collaborated with other clerical staff on special projects, improving overall office performance.
  • Mentored, trained and supported new staff members in office policies and procedures.
  • Contributed to a positive work environment by promoting effective communication among team members.
  • Processed invoices and expense reports accurately and efficiently to maintain up-to-date financial records.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Input data into spreadsheets and databases.
  • Edited and proofread documents for accuracy and completeness.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Utilized office management software to record and track customer information.
  • Edited documents to keep company materials free of grammar errors.
  • Compiled and analyzed data to produce reports.
  • Assisted with onboarding of new employees.

Education

Clinical Pastoral Education 1 - Pastoral Education

College of Clinical Pastoral Education
Mental Health CPEC Macquarie Hospital
09.2021

BTheol (Hons 1st Class) - Theology

Australian Catholic University
Strathfield, NSW
11.2011

Skills

  • Teamwork and Collaboration
  • Microsoft Office
  • Time Management
  • Problem-Solving
  • Data Collection
  • Multitasking and Organization
  • Analytical Thinking
  • Data Analysis
  • Research and analysis
  • Complex Problem-Solving
  • Research methods
  • Research reporting
  • Research Ethics
  • Project Management

Publications

February 2023

Chapter 5 Darkness and Light in Her Voice: Australian Women Preach, Garratt Publisher.


2022

Chapter 3 Putting the Emotion Back into Empathy: Edith Stein’s Understanding of Empathy Applied to Contemporary Issues in Ethics and Metaphysics in the Philosophy of Edith Stein, Springer Publisher.


2023 – yet to be published

I think of hospitals as a whitefellas domain’; Improving the healthcare experiences of Aboriginal and/or Torres Strait Islander patients in Australian private hospitals. Lowitja Journal

Timeline

Research Assistant

St Vincent's Private Hospital
2022.04 - Current

Pastoral Care Coordinator

St Vincent's Private
2019.07 - Current

Lecturer

Australian Catholic University
2015.07 - 2015.12

Tutor

Australian Catholic University
2010.07 - 2017.11

Clerical Assistant

Catholic Education Office
2001.02 - 2007.02

Clerical Assistant

St Patrick's College
1987.11 - 2000.06

Clinical Pastoral Education 1 - Pastoral Education

College of Clinical Pastoral Education

BTheol (Hons 1st Class) - Theology

Australian Catholic University
Melinda Jolly