Summary
Overview
Work History
Skills
References
Timeline
Generic
Melinda Mak

Melinda Mak

Hamlyn Terrace,NSW

Summary

Experienced across a wide variety of professions including sales, events, advertising and marketing. A self motivated, enthusiastic and organised people person with a successful and dedicated customer service approach across a range of industries.

Overview

34
34
years of professional experience

Work History

Events Coordinator

Westpac Rescue Helicopter Service
11.2023 - Current

For over 45 years, thanks to the generosity and support from people right across Northern NSW, the Westpac Rescue Helicopter has grown to become a vital 24-7 aeromedical operation. Community fundraising and strong partnerships has always been integral to ensuring the quality, reliability and sustainability of our operations continue.

  • Ensure events are coordinated and delivered in accordance with the Service's Event Management policies and procedure.
  • Development, planning and post event reporting.
  • Budget to achieve cost to income ratio.
  • Liaise with event service providers.
  • Develop effective promotional strategies and material for each event..
  • Establish effective digital platforms for each event.
  • Develop event sponsorship plans and packages, assist in securing sponsorship support.
  • Effectively utilise RED CRM.
  • Effectively engage with Business and Community Partnerships team to enure effective regional input.
  • Work closely with Volunteers team.
  • Source prizes and develop event presentations and run sheets for each event with the aim of maximizing fundraising revenue and participant experience.
  • Liaise with the Finance team from commencement of event planning to ensure effective budget and finance administration.

Community Fundraising Events Coordinator

Westpac Rescue Helicopter Service
09.2022 - 08.2023
  • Effectively plan, coordinate and administer WRHS Events and assist with WHHS Community events with the aim of building community engagement, enhancing the WRHS brand, maximising participant experience and generate fundraising revenue as agreed in KPIs and annual Fundraising Plan.

Account Executive

Hunter & Coastal Lifestyle Magazine/Media
11.2021 - 12.2023

Hunter & Coastal Lifestyle Magazine showcasing our dynamic regions unique diversity from Port Stephens and Forster in the North, Upper and Lower Hunter Valley, Newcastle and the Central Coast. This premium publication provides a positive, engaging reading experience. Entertaining and thought provoking, readers are introduced to new products and experiences, a magazine for locals and soon to be locals.

  • Advertising sales strategy, forecasting and reporting.
  • Managing sales collateral.
  • Sourcing leads and new business.
  • Meeting with and managing advertising relationships.
  • Responding to agency briefs and providing media proposals across print, social and digital platforms.

Event Director

Pandanus Promotions
01.2005 - 07.2022

The Snow Travel Expo is Australia's largest ski and snowboard consumer show, with a clear focus on domestic and global ski travel.

Our goal is to be a comprehensive, public snow sports Expo for ski and snowboard enthusiasts, where people can be entertained, educated and inspired.

  • Organising, mobilise and coordinate staff, event participants, officials and administrators for the successful execution of the event.
  • Responsible for running of the event from selling and generating new business, floor plan design, general planning right through to event days and everything in between.
  • Serve as a link between clients with event contractors and external suppliers.
  • Organise event contractors and liaise with in the lead up to and on event days.
  • Organising creative and innovative activities and entertainment.
  • Monitor the progress of planning and execution of each task that has to do with the event.
  • Development of general event management policies and risk assessments.
  • Ensure staff, work personnel and volunteers at the event adhere to management policies.
  • Deal with people efficiently in a timely manner in sometimes difficult situations, think on my feet approach.

Retail Team Member

Oz Design Furniture and Homewares
10.2020 - 12.2021

Seasonally innovative furniture and homewares. Collections inspired by Global, Coast and Urban lifestyles.

  • Maintained and exceeded sales targets and goals.
  • Provided exceptional customer service.
  • Bought forth a knowledge of market trends.
  • Maintained up to date knowledge of all retail promotions.
  • Presented clients with a variety of options for colour schemes, fabrics, lighting design, decretive accessories, furniture placement and more.

Events Manager & Coordinator

Snowsports Industries of Australia
10.2015 - 12.2016

SIA is an industry body promoting trade between wholesale and retail members at an industry level.

The SIA has a role to promote itself as the industry voice, representing wholesaler and approved retailers to other industry trade bodies, resort boards and consumers for the purpose of promoting the snow industry here in Australia.

My role was to develop, manage and promote the SIA (Snowsports Industries of Australia) including organising and coordinating the Annual Trade Show and to grow the SIA on snow ski and snowboard consumer tests in NSW and VIC ski resorts.

National Advertising Manager

EMAP Australia
01.1995 - 12.2005

National Advertising Manager - Boardsports titles:

Tracks Magazine - Waves Magazine

Australian Skiing Magazine - Australian Snowboarding Magazine Australian Skateboarding Magazine And more..

I lead a National Sales team across all Boasdsports titles accompanied with management responsibilities.

Retail & Hospitality, Travel

Various
01.1990 - 02.1995

Skills

  • Customer Service
  • Fast Learner
  • Ability to Work Under Pressure
  • Ability to Multitask
  • Creativity and Problem Solving
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Computer Skills - Office/Mac
  • Organizational Skills
  • Calm Under Pressure
  • Excellent Verbal Communication

References

  • Kylie Farrugia, Major Events Manager, Westpac Rescue Helicopter Service, 0451 957 566, kylie.farrugia@rescuehelicopter.com.au


Timeline

Events Coordinator

Westpac Rescue Helicopter Service
11.2023 - Current

Community Fundraising Events Coordinator

Westpac Rescue Helicopter Service
09.2022 - 08.2023

Account Executive

Hunter & Coastal Lifestyle Magazine/Media
11.2021 - 12.2023

Retail Team Member

Oz Design Furniture and Homewares
10.2020 - 12.2021

Events Manager & Coordinator

Snowsports Industries of Australia
10.2015 - 12.2016

Event Director

Pandanus Promotions
01.2005 - 07.2022

National Advertising Manager

EMAP Australia
01.1995 - 12.2005

Retail & Hospitality, Travel

Various
01.1990 - 02.1995
Melinda Mak