Summary
Overview
Work History
Education
Skills
Awards
Registration Number
Languages
Timeline
Generic

Melinda Mbano

Rivervale

Summary

Experienced clinical pharmacist with a proven track record of providing accurate and efficient evidence-based care to customers while adhering to health regulations. Skilled in delivering excellent customer service, resolving issues, and managing inquiries. Collaborative team player with a strong ability to work effectively with other healthcare professionals to provide optimal patient care.

Overview

8
8
years of professional experience

Work History

Clinical Pharmacist in charge

Elements Healthcare
02.2020 - 04.2025
  • Company Overview: Provides pharmacy services, offering personalised care and expert advice. Utilising advanced technology, we provide medication management and support to optimise health outcomes, making us a trusted partner for the Residents in care - servicing 2800 patients (approximately 26 aged care nursing homes) from Bunbury to Joondalup.
  • Dispensing medications accurately using FRED software + eNRMC (Electronic national residential medication charts) + escripts
  • Charting, checking and processing daily medication changes as issued by prescribers applying proficiency in current drug use to enhance patient care and uphold high standards of professional practice
  • Responsible for a load >550 patients (looking after 5-7 facilities at a time)
  • Working in collaboration with GPs, Hospitals, Specialists and Geriatricians to ensure positive patient health/medication need met
  • Utilising electronic charting/prescription softwares; Medisphere, Bestmed, Healthstream
  • Providing a 24/7 emergency telephone weekday & weekend medication supply service to Care facilities - rostered on 8am to 8pm some weeks and overnight from 8pm to 8am (take the work phone home)
  • Training, supporting and supervising staff across various departments of the pharmacy and attending Facility Medication Advisory Meetings
  • Assisted in review and editing of company policies/briefs which are distributed to staff members.
  • Conducting stock and expiry checks all to ensure stock and store standard is of a high standard
  • Balancing of schedule 8 medications as defined by WA Health Department thus ensuring regulatory compliance.
  • Receiving S8/S4R medications from vendor and coordinating distribution, returns and destruction of S8/S4Rs
  • Organising delivery, checking and charging of imprest medications to ensure they are delivered to facility in timely manner and thus ensuring facility has valid WA Poisons licence to carry imprest medications
  • Ordering of stock; medications, stationary, medical devices, medication trolleys, compounding equipment
  • Worked as part of hospital in-home service - organising couriers and or driving to deliver medications (single items and Webster Packs) to patients to ensure medication is readily available for patient use
  • Simple compounding of extemporaneous medications ie salicyclic acid/coal tar creams/ointment
  • Provides pharmacy services, offering personalised care and expert advice. Utilising advanced technology, we provide medication management and support to optimise health outcomes, making us a trusted partner for the Residents in care - servicing 2800 patients (approximately 26 aged care nursing homes) from Bunbury to Joondalup.

Intern Pharmacist to Pharmacist in Charge

Applecross & Mt Hawthorn Community Pharmacies
10.2017 - 01.2020
  • Company Overview: Vibrant retail pharmacies (owned by husband and wife) that are providing services to customers (BP and cholesterol monitoring, vaccinations, impromy weight loss programs) and to surrounding areas delivery of medications to elderly patients from Mt Hawthorn area to Tuart Hill extending to Como and Applecross.
  • Reaching target KPI's through selling of pharmacy products, brand substitutions, handling of cash, staff wages, banking and EFTPOS to ensure business growth.
  • Organising QCPP 2019 (passing with no remedial action), packing, checking and delivering Webster packs, conducting 6CPA (Medschecks, Clinical Interventions, Staged supply) claims and processing all to ensure patients' needs are met at a high standard.
  • Providing counselling on prescription, simple extemporaneously compounded products and OTC medication whilst ensuring staff are adequately trained to ensure patients have enough information to safely and effectively use medicines.
  • Dispensing prescriptions using MINFOS software for accurate recording of patient details.
  • Conducting stock and expiry checks all to ensure stock and store standard is of a high standard.
  • Vibrant retail pharmacies (owned by husband and wife) that are providing services to customers (BP and cholesterol monitoring, vaccinations, impromy weight loss programs) and to surrounding areas delivery of medications to elderly patients from Mt Hawthorn area to Tuart Hill extending to Como and Applecross.

Education

Bachelor of Pharmacy (Honours) -

Curtin University
11.2017

Year 12 TEE -

Australind Senior High School
Australind, WA
11.2011

Skills

  • Strong communication skills
  • Proficient in Microsoft Office
  • MINFOS
  • FRED dispensing software
  • Evidence based clinical research
  • Data entry
  • Electronic charting
  • Prescription software
  • Bestmed
  • Medisphere
  • Healthstream
  • Strong leadership
  • Problem solving
  • Team working skills
  • Training and supervision
  • Exceptional team collaboration
  • Time management
  • Organisational skills
  • Attention to detail
  • Work autonomously
  • Multitask
  • Excellent customer service
  • Patient care
  • Counselling
  • Pharmaceutical knowledge
  • Prescription processing
  • Regulatory compliance
  • Expert record keeping
  • Medication management
  • Inventory management

Awards

  • Published in International Journal of Pharmaceutics, 2021, Article title: Comparison of physical enhancement technologies in the skin permeation of methyl amino levulinic acid (mALA)
  • Curtin University Star Scholarship, 2013 and 2017, developed by Curtin university to encourage students with financial hardship to attend university.
  • St Catherine's College Joyce Riley Scholarship, 2014, Awarded based on academic achievement, significant service to the community and sporting and artistic achievement.
  • John McBeatty Tertiary Science Scholarship Awarded, 2012, Biology scholarship awarded for highest participation and academic achievement.

Registration Number

PHA0002140211

Languages

Shona
Native or Bilingual
English
Native or Bilingual

Timeline

Clinical Pharmacist in charge

Elements Healthcare
02.2020 - 04.2025

Intern Pharmacist to Pharmacist in Charge

Applecross & Mt Hawthorn Community Pharmacies
10.2017 - 01.2020

Bachelor of Pharmacy (Honours) -

Curtin University

Year 12 TEE -

Australind Senior High School

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Melinda Mbano