Melinda Phillips
Gorokan,NSW
Summary
I am a Dedicated and compassionate Registered Nurse proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
I have completed my NewGrad Rotation In Acute Geriatrics (Gosford) and Emergency Department (Wyong) and currently working in Neurology and Stroke unit (Gosford).
As a Registered Nurse, I practice according to the professional standards of practice established by the Nursing and Midwifery Board of Australia to deliver holistic and quality nursing care.
Registration Reference: NMW0002304792
Overview
11
11
years of professional experience
Work History
Registered Nurse
NSW Health- CCLHD
02.2023 - Current
- A to G Assessments, DETECT, Risk Screen Assessment Tools, Skin Assessments
- Infection control
- Professional communication utilizing ISBAR
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Undertaking reassessments and staying up to date with plans and goals for the patient
- Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
- Coordinated with the multidisciplinary team to collaborate on information for best patient care
- Ongoing professional development utilising in-services, Heti Online
- Wound Care
- Palliative Care
EEN Nurse
Healthe Care Australia
02.2020 - 02.2023
- Engaging with patients and families regarding questions raised to educate them on treatment plans
- Deliver compassionate care to increase comfort and psychological, social, and spiritual well-being
- Administered oral, IV, and IM medications and monitored patient reactions
- Recording patient health information, monitoring vitals, and updating patient files
- Attended to patients in recovery from medical and surgical procedures by caring for wounds, monitoring vitals, and managing pain
- Liaised between patients and doctors, completing comprehensive assessments and recording medical information to achieve recovery goals
- Conducted patient assessments and diagnostic tests to provide physicians with important patient health information
- Coordinated with healthcare team to establish, enact, and evaluate patient care plans
Implementation Consultant
KeyPay
07.2018 - 02.2020
- Managed configuration, installation, and troubleshooting of applications and software for clients
- Verified that every client received the highest level of support, assistance, and professionalism to uphold the company's commitment to service
- Reviewed project scope ahead of installation to understand customer expectations and important details
- Educated clients by explaining all technology issues in terminology that was simple to understand
- Cultivated relationships with the sales team to support and supply corrective actions
- Created client rapport to grow profitability
- Provided status updates to keep upper management informed and to reach goals
Assistant Nurse
Aurrum
10.2016 - 12.2018
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness
- Engaged with the patient family and friends to provide a courteous visit experience
- Delivered a high level of care to every patient
- Responded to patient alarms and needs assessment requests to identify the course of treatment
- Used mobility devices to transport patients
- Organized games and other activities to engage clients and offer mental stimulation
- Infection Control
- Manual Handling
Casual Payroll Officer
Employment Innovations
08.2016 - 07.2017
- Generated relevant paperwork and payroll reports
- Calculated overtime, annual leave, and sick pay hours
- Managed payroll for temporary, hourly, and salaried employees
- Assisted with audits by preparing accounts and providing information
- Managed payroll and time and attendance systems
- Responded to employee inquiries regarding payroll and timekeeping
- Accurately processed data, validation, and transmission for weekly, semi-monthly, and sales payrolls
- Stayed current on multi-state and local tax laws and remedied changes immediately
- Prepared reports by compiling summaries of nontaxable wages, disability, leave, deductions, taxes, and earnings
Payroll Team Leader
Employment Innovations
02.2013 - 08.2016
- Managed payroll and time and attendance systems
- Responded to employee inquiries regarding payroll and timekeeping
- Accurately processed data, validation, and transmission for weekly, semi-monthly, and sales payrolls
- Stayed current on multi-state and local tax laws and remedied changes immediately
- Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines
- Prioritized and organized tasks to efficiently accomplish service goals
Education
Bachelor of Nursing - Nursing
The University of Newcastle
Gosford, NSW11.2022
Diploma of Nursing - Nursing
Think Education
Sydney, NSW07.2019
Certificate III -
Intercept Training
Tuggerah, NSW01.2016
HSC -
Green Point Christian College
Green Point, NSW01.2001
Skills
- Medication and IV administration
- Diabetes management
- Risk Screening
- Communication
- Wound Management
- Patient Care and Education
- Policy and procedure compliance
- Patient Assessment and Care
- Patient rights advocacy
- Infection Control
- Patient admissions
- Calm and level-headed under duress
- Good time management
- Team Nursing
Timeline
Registered Nurse
NSW Health- CCLHD
02.2023 - Current
EEN Nurse
Healthe Care Australia
02.2020 - 02.2023
Implementation Consultant
KeyPay
07.2018 - 02.2020
Assistant Nurse
Aurrum
10.2016 - 12.2018
Casual Payroll Officer
Employment Innovations
08.2016 - 07.2017
Payroll Team Leader
Employment Innovations
02.2013 - 08.2016
Bachelor of Nursing - Nursing
The University of Newcastle
Diploma of Nursing - Nursing
Think Education
Certificate III -
Intercept Training
HSC -
Green Point Christian College
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