Melinda Price
Yamba,NSW
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Receptionist
First National Real Estate
2022.03 - 2024.01
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled holiday enquiries and bookings of over 100 properties utilising RMS and Homhero.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Business Owner
Self Employed
2013.03 - 2020.09
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Managed all aspects of staff ie work practices, rosters, pays etc.
Property Manager
First National Real Estate
2010.02 - 2011.11
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Police Officer
New South Wales Police Force
1989.07 - 2009.07
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
Education
No Degree - Policing
NSW Police Academy
GoulburnSkills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
Certification
Certificate of Registration - Property and Stock Agents Act 2002
Referees
Richard Hunt - Principal/Licensee First National Real Estate Yamba
Ph: 0498 462291
David Lovell - Principal First National Real Estate Yamba
Ph: 0417 606728
Timeline
Receptionist
First National Real Estate
2022.03 - 2024.01
Business Owner
Self Employed
2013.03 - 2020.09
Property Manager
First National Real Estate
2010.02 - 2011.11
Police Officer
New South Wales Police Force
1989.07 - 2009.07
No Degree - Policing
NSW Police Academy
Certificate of Registration - Property and Stock Agents Act 2002
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