Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melinda Simpson

Caringbah,NSW

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

Luke Bennett Maintenance Plumbing
Bathurst, NSW
08.2023 - Current
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Created travel arrangements for senior managers according to their requirements.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Answered questions from customers regarding products and services offered by the company.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.

Bank Manager

NGM Group
Bathurst, NSW
03.2014 - 03.2024
  • Conducted quarterly performance reviews for branch employees.
  • Created and maintained a positive work environment within the branch.
  • Monitored loan portfolio performance, risk management activities, and compliance with regulatory requirements.
  • Prepared monthly reports on branch operations and submitted to corporate office.
  • Performed daily audits of cash drawers, deposits, withdrawals, transfers.
  • Reviewed customer complaints and took appropriate action as needed.
  • Coordinated with other branches to ensure smooth operation across all locations.
  • Assisted customers with account openings, closings, transfers, payments.
  • Maintained strict confidentiality of customer information at all times.
  • Ensured compliance with banking laws and regulations through periodic review of internal policies.
  • Managed daily workflow including assigning tasks to staff members.
  • Conducted regular meetings with staff members to discuss progress towards goals.
  • Processed and approved international and domestic wire transfers, cashed checks and posted deposits and withdrawals.
  • Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.

Education

Diploma - Early Childhood Care And Education

Tumut Tafe
Tumut
06-2003

CERT 111 - Financial Services

UTS
Sydney, NSW
07-1990

High School Diploma -

Springwood High School
Blue Mountains
12-1989

Skills

  • Research
  • Memo preparation
  • Data Entry Accuracy
  • Cash deposit preparation
  • Administrative operations
  • Database Record Maintenance
  • Microsoft Word
  • Credit and collections
  • Scheduling
  • Meeting planning
  • Bookkeeping
  • Payroll and benefits administration

Timeline

Administrative Assistant

Luke Bennett Maintenance Plumbing
08.2023 - Current

Bank Manager

NGM Group
03.2014 - 03.2024

Diploma - Early Childhood Care And Education

Tumut Tafe

CERT 111 - Financial Services

UTS

High School Diploma -

Springwood High School

Similar Profiles

CREATE PROFILE
Melinda Simpson