Hospitality professional skilled in maintaining high standards of cleanliness and guest service. Proven ability to enhance guest experiences through thorough room preparation and prompt response to requests. Focused on teamwork and adaptability, ensuring smooth operations and satisfied guests.
Overview
2
2
years of professional experience
Work History
Food and Beverage Attendant
Sidekicker
05.2021 - 08.2023
Room Attendant
Travelodge Hotel Melbourne Docklands
04.2021 - 11.2022
Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Responded to guest requests for assistance, toiletries, and personal care items.
Replenished guest room water glasses, toiletries, and paper products.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.