Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Melinn Shenje

Melbourne,VIC

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime. Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity. Resourceful Job Title able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Picker Packer

Fantastic Furniture
Werribee, VIC
12.2023 - 04.2024
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Participated in ongoing training programs to stay current on industry best practices for efficient picking and packing processes.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Prepared and checked outbound shipments for accuracy.
  • Transported merchandise pallets to move in warehouse.
  • Recorded daily activities for inventory control.
  • Managed timely and effective replacement of damaged or missing products.

Administrative Assistant

Inclussive Disability Support Services
Tarnet, Victoria
06.2023 - 12.2023
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Drove customer feedback to deliver information to management for corrective action.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Processed invoices for payment using accounting software applications.
  • Responded effectively to sensitive inquiries or complaints.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Prepared and prioritized calendars and correspondence.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.

Picker Packer

Foot Locker
Sydney Olympic Park, NSW
06.2021 - 12.2022
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.

Pick Packer

IKEA
Melbourne, VIC
01.2019 - 05.2020
  • Proved successful working within tight deadlines and a fast-paced environment
  • Voice picking
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Completed daily orders with expert picking and packing of shipments.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
  • Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.

Customer Services Assistant

Target
Chatwood, Sydney
10.2017 - 02.2018
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Answered incoming calls from customers seeking information or help with issues related to products or services.
  • Determined accurate prices for products, customer services, consistently searching for deals and best prices.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Supported sales team members to drive growth and development.
  • Escalated calls to solve problems and drive customer satisfaction.
  • Strengthened customer retention by offering discount options.

Education

Certificate III in Aged Care -

First Base Training
Sydney, NSW
05.2019

High School Certificate -

Forest High School
Sydney, NSW
10.2016

Skills

  • Memo Preparation
  • Travel Coordination
  • Spreadsheet Management
  • Reception Oversight
  • Research
  • Proposal Writing
  • Mail Handling
  • Calendar Management
  • Bookkeeping
  • Workflow Optimization
  • Data Entry
  • Invoice Processing
  • Scheduling
  • Appointment Scheduling
  • Office Administration
  • Report Writing
  • Quality Assurance
  • Database Management
  • Presentation Design
  • Minute Taking
  • Meeting Planning
  • Product Packaging
  • Order Picking
  • Warehouse Safety
  • Packing Accuracy
  • Labeling and Tagging
  • Loading and unloading
  • Shipping and receiving
  • Quick Learner
  • Attention to Detail
  • Teamwork and Collaboration
  • Product picking

Affiliations

Able to follow detailed instructions. • Able to deal patiently with difficult customers. Able to work well with limited supervision. • Active listener • Well organized • Punctual and able to meet set deadlines or targets • Critical thinker • Good verbal and non-verbal communication • Able to multitask • • Able to gather information from others • • • through observation and conversation. Able to handle pressure and work well in a crisis environment. Good customer relations Excellent interpersonal skills PERSONAL ATTRIBUTES Effective Communication Skills: Articulate communicator with appreciation for the different communication styles required when working with other team members or with customers. Honest and Reliable: Strong morals and ethics ensure honesty, reliability, and ability to undertake tasks responsibly. Flexible: Understanding of need to remain flexible to support last-minute demands and changes. Comfortable in changing environments and situations, ensuring ability to remain flexible and adaptable

Timeline

Picker Packer

Fantastic Furniture
12.2023 - 04.2024

Administrative Assistant

Inclussive Disability Support Services
06.2023 - 12.2023

Picker Packer

Foot Locker
06.2021 - 12.2022

Pick Packer

IKEA
01.2019 - 05.2020

Customer Services Assistant

Target
10.2017 - 02.2018

Certificate III in Aged Care -

First Base Training

High School Certificate -

Forest High School
Melinn Shenje